DCH Paramus Honda

Spent more time discussing color options than anything else. No hassle, no fuss, no haggling, no unnecessary headaches over bargaining. An A+ effort and result to match. Thank you!!!

My family had such a great car buying experience today that I was compelled to write a wonderful review about DCH Paramus. The team's level of customer care, service, and professionalism is unparalleled to any car dealer I've worked with in the past ten years. Our sales consultant, Shanise Brown, was exceptionally professional and knowledgeable, all the while providing excellent customer care and showing a knack for understand our needs. Jeff Torres, our financial manager, was very personable as well as knowledgable. He made every effort to make us feel comfortable during the financial close, which in my experience with purchasing or leasing can be "not so comfortable". Thank you Shanise, Jeff, and the whole team! If anyone asks me where to go, I'll point them your way! Chad Certain

Hamad was very knowledgeable about the vehicle and took his time explaining every detail along to way. I would totally recommend this Honda dealership to friends/family.

Visited the dealership earlier and this has to be the easiest and most hassle free experience I ever had at a dealership. As most online car shopper, I shopped around online and called multiple dealerships to get pricing. Most of them gave a either high pricing or insisted their manager is capable of getting lower price but only if I drop in, do these people not know why we shop online in the first place? Called DCH Paramus Friday night and John immediately gave me a price, he even gave me OTD price so I know exactly what to expect when I come in. With the low price and straight forward talk from John, I was convinced to come in. Came in Saturday and met John, he went over everything that was needed to be done. For the first time ever, I did not feel like I was in a dealership buying car, no haggling, no tricks, nothing, what was mentioned over the phone was honored. I salute the management of DCH, your style of management and how you treat customers will no doubt earn my future business and many more customers I'm sure. If there's any negative from this experience, it was the long wait. The place had over a hundred people in there that day, can't really blame them on that. John even offered us sandwiches since we've been waiting for so long, even with more customers waiting, I never felt getting rushed. Bottom line - If you want to buy a car without the hassle of dealing with traditional salesman tactics, this is the place to go. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- This is an update 6 months after my purchase of a 2013 Honda CRV. Nothing has changed about the sales experience, it was great. What is bothering me is the after sales experience. When I initially purchased the vehicle, I had the crossbar and door edge guard option added. I was told to come in on a weekday to have the parts installed since they do not install parts on weekends. This was ok, so I called John and set up a date for the installation. Problem was they did not have the parts for door edge guard in stock when I brought the car. How can they sell you something and not have the parts ready, or even a heads up courtesy to let me know it's not available so I wouldn't waste a trip, and I live 50 miles away. Since I live so far away so I planned to contact John when I know I'll make a trip to the area. This is what really bother me here, each time I called, I'm either unable to reach John, or getting placed on hold by the service department and nobody would respond. Six months later, my door edge guard is still not installed. Summary: Sales is top notch, Service or communication between sales and Service Department is lousy, follow up after sales especially if you have already paid for something is NON-EXISTING.

I can't stop thanking Mr. Liriano for all his help and professionalism during the purchasing of my new Civic. My husband and I we were very happy with the entire process. I will definitely recommend Mr. Liriano and this dealership. Ivy Deza

Was a great experience working with the full team. They took their time and didnt rush through the process. They followed up as well even after the purchase to make sure all was ok and to reach out if any issues. I would recommend these guys to a friend if they were also looking for a new Honda.

John was really helpful and such a wonderful person to do business with. He explained everything to us and he was really patient and nice to us. We weren't pressured in any way shape or form. I really appreciate the manager and John. I appreciate the way they do business because it must come from the top down. I will recommend DCH Paramus Honda to family and friends. We will be customers for a very long time. It was such a pleasure to do business with John. He is really awesome !

John had all the answers tomy questions, went into the office on his day off to have paperwork sent tome, was friendly and efficient during my visit to the dealership. I would buy another car from John and DCH.

Bought our second Honda from DCH Paramus. Our first salesman 3 years ago is now a Sales Manager. That experience was very good. It was nice to see that he was promoted. Our second experience was with John Park and it was also very good. John was very personable and easy to talk to. My wife and I were planning for a long buying process at the dealer. We were there for a couple of hours and John did his best to make us feel comfortable. We hope to see him move up to Sale Manager as well.

This is my 3rd transaction with DCH Paramus and I'm always pleased with the results. Sales person,John and Manager,Judy are very accomodating with my needs. I will recommend this dealer to my friends and family.