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DCH Paramus Honda

(6,347 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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This was by far the best car buying experience I have...

This was by far the best car buying experience I have ever had. I had been car shopping for quite some time and was actually starting to resent the process. "I hate car shopping" was one of my common phrases. That was UNTIL going to DCH Paramus. Everyone at DCH Paramus Honda made me feel like I was family from the moment I stepped onto the lot. Hamlet took the time to go over every single detail of the car with me. I didn't feel pressured or rushed at all. I felt like he was a good friend providing me with information so that I could make a decision on what was best for me. After buying the car, I have heard from Hamlet and others from the dealership checking in with me to make sure that I was happy with my new car. I am extremely satisfied with the entire experience and would recommend this dealership to all of my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your amazing review. We are so happy to hear that we were able to make you enjoy your car buying experience. Buying a car should be fun and pressure free. Hamlet is a valuable part of our team and we are pleased to hear he was able to provide you with the customer service you deserve. We look forward to continuing to help you in the future. Welcome to the DCH Paramus Honda Family! Sincerely, Brian Lam - General Manager.

Customer service was exceptional, extremely friendly and...

Customer service was exceptional, extremely friendly and diligent. No hidden fees. All the numbers were always on the table and well explained. This dealership well deserves my business and will definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-Star Rating and kind words. We really appreciate you taking the time to let us know what a great job our staff did for you. Thanks again for the recommendation! Sincerely, Brian Lam - General Manager.

John was very helpful from the very beginning. We were...

John was very helpful from the very beginning. We were unsure if we wanted to purchase a Honda and John worked with us, helping us to decide but never putting any pressure on us. We were truly undecided but John worked with us and helped us come to the decision to by a Honda Accord and we are very happy with our purchase. John made our whole expirence very pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Honda Accord! We are proud to welcome you the DCH Paramus Honda family. Customer service is always our top priority and I am pleased to hear that John was able to help you find exactly what you were looking for. We look forward to your continued business. Sincerely, Brian Lam - General Manager.

Even though I'm 18 and most dealerships wont worth with...

Even though I'm 18 and most dealerships wont worth with youth my age especially since i did this by myself im very grateful i found dch paramus honda beacuse they worked with me in purchasing my first car even though my situation was a complicated one...I went in there with no job no money and a co signer in North carolina I was encouraged to get a full time job which i did, working at the childrens place and i was encouraged to never to give up. thank you wael martha and most of all Michael Ehrim you guys did a great job and i will make my payments on time and make you proud

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We appreciate you taking the time to write such an amazing review. It makes us so happy to know that we were able to help you and make a difference in your life. Enjoy your new car and don't give up! Sincerely, Brian Lam - General Manager.

Everyone was incredibly helpful, friendly and...

Everyone was incredibly helpful, friendly and accommodating. I went in the late evening with my 2 kids and Hamlet did everything to keep hem entertained and to get me out of there quickly. Hamlet did everything to make me happy (including price, color, everything!) this is my 3rd car with DCH Paramus and my 2nd going through Hamlet. I would recommend the dealership to anyone and everyone. Hamlet is my "go to guy!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this five-star rating! We appreciate your taking the time to visit our dealership and share your experience with us. Hamlet will be happy to hear about your review. We take great pride in our work and we are pleased to know you have noticed and appreciated our efforts. You are a valued customer and we certainly appreciate your business. Once again, thank you for this positive review. We are honored to have you as a customer. Sincerely, Brian Lam, General Manager

I initially received a price quote on line from DCH...

I initially received a price quote on line from DCH Paramus Honda. The salesman was Hamlet Liriano. He also did a follow up call to see if I had any questions. I decided to visit the dealership and asked for Hamlet. He was very professional and took my wife and I for a road test. We selected the color, which was not in stock but due to come in in a few days, which it did and worked with Ruben on a price that we could afford. We had already purchased 2 cars from DCH Paramus Honda and we were always treated professionally which was why we came back. Once again, another satisfied customer. I highly recommend DCH Paramus Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone at DCH Paramus Honda, I would like to thank you for this positive review! We do everything possible to help our customers and we are very happy to know you enjoyed our service. Hamlet and Ruben will be excited to hear about your visit. Thank you for this stellar review. We look forward to helping you again in the future. Sincerely, Brian Lam, General Manager

I was very pleased with the quality of service and...

I was very pleased with the quality of service and professionalism extended to me by Harold Martin. He was very courteous and knowledgable about the vehicles that were available for purchase within my price range. He was very patient did not try to rush the deal. He wanted to make sure that I was thoroughly satisfied with my purchase before I signed on the dotted line. I finally decided on a 2010 Honda Accord which was in mint condition and only had 5700 miles. The price was right and it drives like a yacht! I would refer my friends and family to DCH Paramus Honda any day of the week, and tell them to make sure to ask for Harold!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We work hard to make sure our customers are completely satisfied with our service and knowing you enjoyed your experience makes us very happy. Thank you for this five-star review. Harold will be pleased to hear about your visit. We appreicate your recommendations and we look forward to enjoying a lasting relationship with you. Sincerely, Brian Lam, General Manager

My 3rd purchase from DCH Paramus Honda

I continue to come back to DCH Paramus Honda because I always get the right car at the right price. Hamlet Liriano and Ruben Nunez worked with me and the experience was great since we got the vehicle of our choice at the price that we could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We thank you so much for your loyalty and business. Our customers are very important to us and we are very happy to know we could help you. Ruben will be happy to hear about your visit. We appreciate this review and we are honored to have you as a customer. Sincerely, Brian Lam, General Manager

Danny was honest and cut through the crap often get. He...

Danny was honest and cut through the crap often get. He made sure everything was to our liking. It was August 31st, 2012. Lots of people all over busy night. he didn't rush us. He was friendly and curtious.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this positive review. You enjoyed your visit to our dealership and we're happy to know we could help you. We look forward to continuing to offer you the very best service possible. Danny will be excited to hear about your review. Thank you for your business. It is greatly appreciated. Sincerely, Brian Lam, General Manager

We phoned ahead to inquire about inventory on a 2012...

We phoned ahead to inquire about inventory on a 2012 Honda Fit, Theresa answered our questions promptly and clearly. We popped down about an hour later and met Theresa who paired us with Sales Agent Shanice Brown. Shanice was knowledgeable about the Fit and helped us out with the details and features of the car, all the options available. She offered the test drive and did a GREAT job both navigating and explaining the vehicle as we drove. We felt very at-ease the entire time we worked with Shanice, and we really appreciated her approach. She was thorough and no-pressure. I like that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amy, congratulations on your new Honda Fit! We are happy to have helped you find the vehicle you were looking for. Also, thank you for sharing your experience with our dealership. Theresa and Shanice will be happy to hear about your review. We thank you for this five-star review. We are happy to have helped you. Sincerely, Brian Lam, General Manager