Reviews
It was the best purchase for me mr.kardir was very...
It was the best purchase for me mr.kardir was very helpfull and kind to me all the process time.he knows what he do very well and try to get me the right price and the right car. I recomend every one to work with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hamad and the DCH Team, This was our first experience...
Hamad and the DCH Team, This was our first experience with DCH Honda. My wife and I have mostly owned Toyotas in the past but this time we were interested in the Honda Pilot. We started at a different Honda dealer and found that their pricing was not very competitive and they were not very flexible. Then we came to DCH Honda. Our sales consultant was Hamad Deeb, who was very professional, friendly and worked very hard to make our experience the best it could be. Hamad was knowledgeable about the vehicle and his consumer service is second to none. After purchasing a Pilot, we found there was a minor problem with the vehicle. The DCH service team immediately started to fix the problem while Hamad kept us comfortable and informed of the situation. The problem was resolved and we are completely satisfied with our experience. We recommend DCH Honda to anyone interested in purchasing a Honda and Hamad Deeb in the man that you want to see! Sincerely, Michael DiBella
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were looking for a minivan and DCH had plenty to...
We were looking for a minivan and DCH had plenty to select from. Leslie Solomon was extremely helpful and patient as we were going through or selection process. Ultimately we chose a Honda Odyssey and we love it. The dealership is remarkable and we would certainly purchase more vehicles through them. Leslie Solomon is a wonderful customer representative and was honest and accommodating as he walked us through our options. All in all what a wonderful experience! Thanks DCH and thanks to Leslie Solomon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John was very helpful in meeting our needs and putting us...
John was very helpful in meeting our needs and putting us in exactly the car we wanted! The only issue was that the dealership was so busy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your feedback means a great deal to us! Your review definitely inspired us towards a solution for being so busy. The result is a comfortable environment to choose your perfect vehicle without long waits and we have amenities that will get you through a short oil change or service visit. We appreciate your kind words and we hope to see you again! Also, please visit our Facebook page. "Like" us for special offers. Sincerely Brian Lam
Great service and honest information. I purchased a 2007...
Great service and honest information. I purchased a 2007 volvo from this dealer. This was the first time I used internet sales. I was very happy with everything except the brake repair was making some noise. I had to spend $100 to fix it. Mike was unaware of the noise the rubbing prts were making when he sent the car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to provide your feedback and for making a smart new decision on using our Internet Department for the purchase of your vehicle. We will always be here to help you with anything you might need in the future. Thanks again for your business! Sincerely Brian Lam
Leslie was so patient, he called me several times with...
Leslie was so patient, he called me several times with cars he thought would be good for my daughter and within my budget. After two months my husband and I came in and Leslie still patient and courtesy with a smile took us through the list of cars again within our budget and what would suit our daughter . At last we found a car 2006 Honda Civic Coupe low mileage and she loves her car.... This is our second purchase from Leslie and we have one more child to go . Leslie our son is Twelve see you in five years god willingly...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your loyalty and for taking the time to share your feedback! Leslie sends his thanks and says he'll be here when your next child is ready. Leslie and the rest of our talented team are very patient, understanding and never put any pressure on our customers. We have the hardest working crew and we will always meet the needs and wants of all of our customers. Thanks again and please like our Facebook page for special offers. Sincerely, Brian Lam
As soon as I pulled up to the dealership staff in the...
As soon as I pulled up to the dealership staff in the parking lot were already offering their assistance. In the showroom additional staff members were readily available and happy to assist me. I was primarily helped by Ryan Malone and Jose Hernandez. They were great. They were very professional and helpful throughout the process of leasing my new Honda Pilot. Ryan and Jose negotiated fairly and ultimately were able to offer me the best package. Everything was ready and delivered as promised. I was also returning a Honda coming off-lease and they handled that for me as well. I would certainly recommend Ryan, Jose and DCH Paramus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Pilot! We are thrilled that Ryan and Jose were able to get you the car you wanted and gave you a great experience. Your recommendation and business mean a great deal to us and we will be here for anything you may need in the future. Thanks again and please like our Facebook page for special service offers. Sincerely, Brian Lam, General Manager
Larry was RUDE when trying to "negotiate" the...
Larry was RUDE when trying to "negotiate" the lease price - HE was the one who started YELLING at us, the would be CUSTOMER. NEVER AGAIN
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
DCH sales
I bought a Honda Odyssey from DCH Paramus, Overall an excellent sales team, specially John medrano is exceptional when it comes to sticking with the commitment. It did not take long before John handed over the car keys to me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On behalf of everyone at DCH Paramus Honda, we would like to congratulate you on your Honda Odyssey! We are happy to know you enjoyed your visit to our dealership. Our staff takes great pride in its ability to make sure our customers enjoy a wonderful and comfortable experience. We are happy to know you appreciated our efforts. John will be happy to hear about your visit. Thank you for this great review. We look forward to helping you again in the future. Sincerely, Brian Lam, General Manager
John was very helpful in getting me set up with the new...
John was very helpful in getting me set up with the new vehicle. He showed me all of the great features and how to set everything up to my preferences. He was very knowledgeable on all subjects pertaining to the car and its features.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Honda! We are glad that Jon was able to give you a great experience and hope to see you again in the future! Follow us on Twitter and like our Facebook page for special offers and updates. Sincerely, Brian Lam, General Manager