Reviews
Maria Alcantara has been our salesperson a number of...
Maria Alcantara has been our salesperson a number of times. As in the past, she was not only friendly, she was courteous and informative. She was patient and "walked" me through each phase of the leasing process. She showed me what colors the Honda Civic XL was available in and after I made my decision, she took me to the lot to see the car. I was hoping Honda Leasing was able to meet Hann's Leasing price, but the financial representative and I compromised. My overall experience was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Civic! We are thrilled that Maria has been able to take care of you on multiple occasions! She is an asset to our team and she sends her thanks. We thank you for being a loyal customer and hope to see you again in the future. Please follow us on Twitter and like our Facebook page for special offers. Sincerely, Brian Lam, General Manager
John took care of business for us fast and efficiently. ...
John took care of business for us fast and efficiently. He delivered exactly what we asked for with no surprises. If you go to DHC Paramas Honda, make sure to ask for him. He'll absolutely take great care of you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! John sends his thanks along with the rest of us here for your kind words. We try our best to make the experience as quick as we can without leaving any questions or concerns left unanswered. We are happy that John was able to provide that for you! Please follow and like us on Facebook for contests and special offers. Sincerely, Brian Lam, General Manager
Love my new 2012 Pilot
I would like to thank Hamlet Liriano for all his help and patience. He worked with me until I was able to find what fitted my needs. we love are new car and got it at a great price. I would recomend Hamlet and DCH honda to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks a lot for this five-star review! We love hearing from our customers. Learning of your great experience makes our day. Hamlet will be very happy to hear about your review. Thanks so much for this wonderful review. We look forward to enjoying a lasting relationship with you. We appreciate your business. Sincerely, Brian Lam, General Manager
DCH Paramus Honda is like my second home. I have...
DCH Paramus Honda is like my second home. I have purchased my last three vehicles from this dealership and have always walked out of there with a smile on my face. In particular, Hamad Deeb and Luih Saddah are two of the most friendly, courteous and professional people I have dealt with. They took the time to explain how the new vehicle works and the transaction went smoothly. I would definitely recommend my friends & family to buy their vehicles from DCH Paramus Honda. Thanks, Hamad & Lou!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle! We are thrilled to hear from such a loyal customer and we appreciate your continued business. We will be here to provide great service to keep your vehicle running great and here when you decide it's time for your 4th vehicle from us! Thanks again, Brian Lam, General Manager
This is my third vehicle from this dealership and there...
This is my third vehicle from this dealership and there are reasons I keep coming back. This particular experience was extremely positive because Hamlet really seemed to care about my needs and getting me a good deal. He was patient, knowledgeable, and worked hard with his managers to get me into a new car at a comfortable price without pressuring me. His people skills were great and he was friendly and personable throughout the entire process. I am usually turned off by dealerships when I feel like I'm being stalked to make a deal. I have not experienced that once with this dealership. The customer service is top quality and will continue to receive my business in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your continued business and providing us with a great review. Our job is to make sure we share our knowledge and provide a friendly place for you to make the best decision. We value our customers and will always be here to fulfill all your automotive needs. Thanks again, Brian Lam, General Manager
Great Dealership
Our experience with DC Honda of Paramus was WONDERFUL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hamlet was the first sales person I delt with. He explained , in detail al the options and how the car worked and what separated it from others in its class. He was always a gentlemen and very kind to my 4 yr old. We returned to purchase the car on Hamlet's day off and had to deal with John and Jose. They were both kind, courteous and professional at all times. The process at the dealership was easy and less stressful that I expected. Even Martha in the finance dept was great! She explained everything thoroughly and was very friendly during doing so. I have and will continue to tell my family and friends to use this dealership as well as return there when our lease is up and maybe even when our oldest daughter is ready to drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You have indicated that you had a wonderful experience at our dealership and this makes us very happy. Thank you for this positive review. It is greatly appreciated. Hamlet is an excellent member of our staff and we're happy to know you enjoyed the service he provided you. He will be pleased to hear about your review. Thank you for your kind words and five-star review. We truly appreciate your business. Sincerely, Brian Lam, General Manager
After receiving an e-mail from DCH Paramus Honda...
After receiving an e-mail from DCH Paramus Honda containing a "New Vehicle Special" deal for a 2012 CR-V, I called DCH Paramus and scheduled an appointment that evening at 7:00 p.m. with Hamad Deeb. Mr. Deeb was a consummate professional from the beginning, even taking the time to greet me and my wife while he was finishing up with another customer. When Mr. Deeb finished with his other customer, he gave us his undivided attention and clearly explained the requirements of the "New Vehicle Special" deal that brought us to DCH Paramus. Significantly, while Mr. Deeb advised us of the differences between the CR-V model that was part of the "New Vehicle Special" deal and the other CR-V models - he never attempted to steer us towards another, more expensive, alternative. Mr. Deeb's professionalism also continued when my wife test drove the CR-V. He was clearly knowledgable about the vehicle and made sure she was comfortable with the vehicle before taking it out for a test drive. Needless to say, after test driving the vehicle, we were sold. Although it was well after 10:00 p.m. at this time, Mr. Deeb did not rush us through the paperwork. Instead, he patiently answered any additional questions we had. Moreover, the paperwork that was presented reflected the "New Vehicle Special" deal exactly as it was advertised - with no hidden costs. I HIGHLY recommend Mr. Deeb and DCH Paramus to anyone who is in the market for a new car. If one has had bad experiences with car salesman in the past, Mr. Deeb with restore your faith in the profession.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to write a review and for the kind words. We appreciate our customers who provide feedback, because it always makes us better. Congrats on the new CR-V and we will see you in a few thousand miles! Thanks again, Brian Lam, General Manager.
It is a pleasure for me to commend Hamad Deeb on his...
It is a pleasure for me to commend Hamad Deeb on his professionalism and friendliness; I was curious to see if a Honda was a car I could consider. My basic requirements were comfort, good lumbar support, affordability and safety. He was very knowledgable in sharing the information I needed in order to make the right decision. He spent a great deal of his tIme explaining that Honda Accord was the car that would suit my needs. As it turned out, what I was offered a lease that was more than I could expect from a car dealer. I am very pleased to say with Hamad's patience and sincere caring, I was able to leave drIving my new Accord. I found out that I will be saving money with the Accord. My auto insurance premium went down; the monthly lease payments are less (was a Nissan customer for 8 years) and the money down was affordable. As you can tell, this is my first Honda and will definitely be a returning customer. I credit Hamad for making this happen. Thank you DCH Honda for having Hamad Deeb as a member of your staff. Charlotte J. Gibbs, CMT
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hamad appreciates your review and also sends his congratulations on the new Accord. We all appreciate your feedback and look forward to having a life-long Honda customer. Sincerely, Brian Lam, General Manager
Sales Professional and Finance Department listened to...
Sales Professional and Finance Department listened to requirements and delivered a quality Lease Agreement - Product to continue my partnership with American Honda Finance/DCH Honda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the review Joseph! We are pleased that we were able to provide you with a positive experience and hope that we will be your choice in the future. Please follow us on Twitter and like us on Facebook for special service offers. Sincerely, Brian Lam, General Manager
I had a wonderful expierence at this dealership,...
I had a wonderful expierence at this dealership, excellent sales people. I recommend this place to all, DCH is the best place to go to buy a vehicle. I am very, very satisfy, bless u all...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your recommendation and feedback are very much appreciated! We are thrilled that we were able to provide you with an excellent experience and hope that we can provide the same great service for your friends and family. If you haven't already please follow us on Twitter and like our Facebook page for special service offers and daily content. Thanks again, Brian Lam, General Manager