Cherry Hill Volvo Cars

D.B was a perfect salesperson: helpful, knowledgeable and appropriately persuasive (without being pushy). The process was straight forward and the finance manager was thorough in explaining what I was signing. My wife and I recently purchased another vehicle at a different dealer and our experience at Volvo Cherry Hill, in comparison, was exceptional in all ways.

As someone who holds the unique distinction of, after waiting 5 months for its delivery, and then returning one of the first XC90’s delivered by this dealership under the Lemon Law, I immediately learned how there is real muscle, empathy, caring and concern behind their slogan “Where Relationships Matter.” At that time, Dennis was the service adviser leading the charge with numerous others involved, each demonstrating the best testimony anyone could every want or expect from any business.... a common level of customer commitment. Based on his performance Dennis’ career trajectory to General Manager is no surprise as, along with owner Judith, he sets the tone and experience for what most customers remember the most, best or worst about any car dealership… their service experiences! Against that backdrop, I feel compelled to share my most recent experiences with and thoughts about my current adviser, Kellon. He’s always been helpful, responsive, knowledgeable, but it’s been he’s performance over the past several months during which my 2nd XC has needed major work where Kellon has always done the right things to make me feel good about paying a premium (more $) for work done in your shop. He repeatedly earned and re-earned my trust, confidence and respect. When he couldn’t compete or justify the added costs he acknowledged the best thing was elsewhere while providing guidance and caution to assure a job properly done. And when work done in his shop was in question, his proactive responses made me realize not only is he genuine asset to his customer, the dealership and its slogan, but that he’s got the same potential that I experienced with Dennis many years ago. People come and go, business climates change, sellers and buyers become jaded, but the character of this dealership and its service has remained a constant thanks to the qualities and effort folks like Kellon & Dennis bring to the party. Jeff Sandler

Mitchell and Julia are a great team and while I got a better price on another European Import, I went with the Volvo becuase of the sales team.

from the minute i entered cherry hill volvo, i felt comfortable .. the dealership is laid back and professional. friendly employees create a welcoming environment, without pressure .. encouraging me to want to explore car options and ultimately test drive. my sales associate julia davis made the whole experience a pleasure she is knowledgeable and patient and was very easy to talk to. the manager josef cohan continued the attitude of the dealership... totally professional without pressuring me ... the process took me a few days to totally make my decision and i was continually treated with a relaxed informative attitude, answering my questions and creating an honest environment. i look forward to a continuing relationship with cherry hill volvo! plus i love my new xc40. omg. what fun to drive!

I called for an appointment and was able to come in a few hours later. There was ample parking; I was greeted at the door when I arrived; the car was serviced immediately and everything was finished promptly. Members of the staff know your name when you're in the facility. My salesperson stopped by to say hello. WiFi, snacks and coffee in the waiting room, along with the morning papers. The person who handles my service appointments explains everything about the car and the service appointment, both before and after the appointment. The service manager is always present and is sure to greet customers. Despite the fact that it was raining, the car was washed when it was returned.

I have had more than 10 Volvo’s services here. Also, I have been a customer for the last 40 years. My first involvement began when they were a Volkswagen dealership. Funny, with Volvo, they became the best.

I highly recommend Cherry Hill Volvo! Their level of customer service is excellent. I had a wonderful experience purchasing my vehicle and I never see myself driving any other car besides of Volvo. Thank you for a smooth, easy and satisfying experience.

Online scheduling of service was a breeze. Our service agent, Jean was welcoming and efficient. She ensured that we were accommodated and satisfied. Drop off and pick up were accomplished within minutes.

it was easy to schedule an appointment and once I arrived Jean made it very easy during the write-up and I was very happy with the service and explanation of work that was performed

comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion