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BMW of Denver Downtown

(968 reviews)
Visit BMW of Denver Downtown
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 2 awards
2017 state dealer award
2017 consumer dealer award
New (888) 503-4880 (888) 503-4880
Used (877) 855-5564 (877) 855-5564
Service (855) 276-5319 (855) 276-5319

Reviews

(968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Denver Downtown from DealerRater.

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Ryan Breda in Sales provided Outstanding service and

Ryan Breda in Sales provided Outstanding service and Expert Knowledge . Amin Popaizai Finance Manager also provided Outstanding Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

I had an outstanding experience buying my car from BMW of

I had an outstanding experience buying my car from BMW of Denver Downtown. Anthony Salazar was my sales rep, and he was ready even before our noon appointment to show me a recently traded-in BMW 5 Series. I had pre-arranged financing through Bellco Credit Union, and thanks to Kourosh, the finance manager, they were able to secure me a significantly lower interest rate. Even though I was purchasing a $17K car, I was treated with the same attention and care as someone making a much larger purchase. Their team truly made me feel like no deal is too small. After taking the car home, I noticed a coolant leak—understandably, I was a bit concerned since the vehicle was sold "as-is." I brought it back the next day, and to my relief, Anthony and the service team went above and beyond. They repaired everything at no cost and even provided me with a loaner car in the meantime. Now that the issue is resolved, the car drives perfectly, and I couldn’t be happier. Huge thanks to Anthony, Kourosh, and the entire BMW Denver Downtown team for such a smooth and respectful buying experience. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

Had a great experience working with Dimitri.

Had a great experience working with Dimitri. He listened to what our needs were and wasn't trying to push us into a car that didn't fit those needs. He was able to get us in and out of there very quickly even through the negotiations and trade process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

We had great experience today buying a new car!

We had great experience today buying a new car! Evan who sold us our previous car was our advisor today. He was very patient with all my questions and payed closest attention to all my requests and needs for the new car. He was also really knowledgeable about features of various cars I was looking at. He never rushed me with the decision understanding that I needed to be happy with what ever decision I?d make. I?m very happy with the car we bought! The whole experience was outstanding!! Thank you, Evan! Financial advisor Kourosh was very friendly and right to the point, quick, and respectful of our time. He came to congratulate us on the purchase when we were ready to go. Very nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

Andrew was absolutely the best and delivered the best car

Andrew was absolutely the best and delivered the best car buying experience I have ever had. I would recommend them and Andrew S. To anyone looking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

Excellent service and absolutely no pushiness to go

Excellent service and absolutely no pushiness to go through with anything. We were given all the information we needed and all the help to make the right choices. They make sure to work with you to get the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

The entire BMW team at this location were friendly,

The entire BMW team at this location were friendly, welcoming, knowledgeable, and worked to get me everything they could to help get me my 1st brand new BMW. They made everything easy, go smoothly, and explained everything thoroughly. I am grateful I chose this location to purchase my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

Matt and Amin were absolutely amazing!

Matt and Amin were absolutely amazing! From the beginning to end, both were very respectful, knowledgeable, and helpful with everything possible. They created a welcoming atmosphere for me and my mother and we couldn’t be more thankful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

Very friendly sales team that values customer service and

Very friendly sales team that values customer service and doing whats right for the customer. The difference between dealerships can sometimes be subtle, customer service IS the important difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad that you enjoyed your experience at BMW of Denver Downtown.

I regretfully purchased a used vehicle here.

I regretfully purchased a used vehicle here. I did not notice the problems with the vehicle on the test drive, but within 24 hours I wanted to return it. I was told there was no grace period and that I already signed the contracts. I was told by the dealership they replaced 1 tire, but it was ok to do so because the other 3 were new. However 1 had barely legal tread. I think it's common knowledge not to put a new tire on when the adjacent one is bare. At high speeds the truck is all over the road. Also the steering wheel is tilted 2 degrees when vehicle is driving straight. I was told their service department would take care of a few things after the sale but was ignored on most of my follow ups and soon forgotten. Typical say anything to get the deal done, then turn their back on you after the ink is dry. I recommend buying only certified used vehicles if shopping for used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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