BMW of Denver Downtown

I regretfully purchased a used vehicle here. I did not notice the problems with the vehicle on the test drive, but within 24 hours I wanted to return it. I was told there was no grace period and that I already signed the contracts. I was told by the dealership they replaced 1 tire, but it was ok to do so because the other 3 were new. However 1 had barely legal tread. I think it's common knowledge not to put a new tire on when the adjacent one is bare. At high speeds the truck is all over the road. Also the steering wheel is tilted 2 degrees when vehicle is driving straight. I was told their service department would take care of a few things after the sale but was ignored on most of my follow ups and soon forgotten. Typical say anything to get the deal done, then turn their back on you after the ink is dry. I recommend buying only certified used vehicles if shopping for used.

Behrooz Roudani was amazing! I highly recommend working with him if you are interested in buying a BMW. Overall, great experience and a super helpful and friendly staff.

A very pleasant experience overall. Ryan was very helpful. Despite being very busy, the team was very responsive and did their best to complete our purchase as quickly as possible.

Terrible sales service. We had such a bad experience we would NEVER buy from this dealership again. Despite being a repeat customer, we got messed around with non-disclosure, attempted to be bullied to secure the vehicle by putting the whole amount on a debit card..and then just lied to putting Anthony S. in a very awkward and embarrassing situation. There was ZERO response from the sales team when we tried to escalate this. We wrote to the manager and have had NO response at all. We secured a car via an independent and had a joyous experience.

Terrible sales service. We had such a bad experience we would NEVER buy from this dealership again. Despite being a repeat customer, we got messed around with non-disclosure, attempted to be bullied to secure the vehicle by putting the whole amount on a debit card..and then just lied to putting Anthony S. in a very awkward and embarrassing situation. There was ZERO response from the sales team when we tried to escalate this. We wrote to the manager and have had NO response at all. We secured a car via an independent and had a joyous experience.

This was the most enjoyable car buying serviced I’ve experienced in over 30 years of car buying experienced. They are so motivated to satisfy Patrons. Hardest working, friendliest and no nonsense get you a deal group. Highly recommend!

Excellent. I was assisted by Nathaniel Sheridan with swift, prompt & accurate numbers for purchase of a Wrangler. Thank you Nate

Our salesman, Andrew, listened to what we were looking for and gave us several options to look at. There was absolutely no pressure and he didn’t try to sway us one way or another. Once we made a decision on the vehicle we wanted he got our paperwork filled out quickly. We would definitely buy a vehicle from Andrew again!

Great car buying experience, Beroose was very helpful and knowledgeable, just a great guy, the dealership was clean, accommodating and efficient, the whole staff was very respectful

Matt was amazing!!! Service was impeccable, 10/10 would shop with Matt again! Thank you for an amazing experience! He treated me and my dad with upmost respect