Rudolph Volkswagen of El Paso

4.9
(72 reviews)
Visit Rudolph Volkswagen of El Paso
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–1:00pm 9:00am–8:00pm
Sunday Closed Closed
New (915) 242-4433 (915) 242-4433
Used (915) 249-2782 (915) 249-2782
Service (915) 200-0036 (915) 200-0036

Reviews

4.9
(72 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Great experience

The negotiations process was very simple and easy. Armando was very helpful, honest and patient with us. Made our car buying experience fun, as I was able to introduce my son to the overall experience as the car is for him.

Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Excellent service

It was a very pleasant purchase. The customer service was an excellent service and the finance department did an expedite process too. We will definitely will comeback and buy another vehicle when we will need another purchase.

Dealer response

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great service

Everything was quick and easy. All the paperwork was ready and didn't drag for long. Staff was very friendly and knowledgeable

Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great service

The car salesman Humberto was very attentive and supportive with the price that I was looking for, also the manager was really helpful his name is Armando! Great service from both of them!

Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great service!

Great experience! The nice and patient saleslady was very knowledgeable and helpful. Worked to get us a good deal! The staff was also very friendly!

Dealer response

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great Service

Víctor’s profesional treatment and fast process with finance. Drove from Houston to find exactly what I was looking for at a great price.

Dealer response

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Victor and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great Buying Experience

The excellent service from the sales agent. The sales team really helped me get the vehicle I wanted. I felt heard and understood.

Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great Service

Sales person we had was excellent, he understood what we were looking for and really made a connection with us. I had just met the sales man , but it seemed like I had known him for a long time. Victor is the type of sales man that every dealership needs, very compassionate and understanding person.

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great Buying Experience

Friendliness and attention to detail of Alan was amazing. Took the time to explain everything and was able to find a vehicle to meet our needs.

Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great service, clean

Great customer service overall. I felt great buying a new car there was no pressure at all. All staff are great especially Luis and Melanie great job for them two.

Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Rudolph Volkswagen. Thank you so much for your business and please let us know if there's anything else we can do for you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com