Rudolph Volkswagen of El Paso

4.9
(74 reviews)
Visit Rudolph Volkswagen of El Paso
Sales hours:
Service hours:
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Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–1:00pm 9:00am–8:00pm
Sunday Closed Closed
New (915) 242-4433 (915) 242-4433
Used (915) 249-2782 (915) 249-2782
Service (915) 200-0036 (915) 200-0036

Reviews

4.9
(74 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great Buying Experience

Friendliness and attention to detail of Alan was amazing. Took the time to explain everything and was able to find a vehicle to meet our needs.

Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great service, clean

Great customer service overall. I felt great buying a new car there was no pressure at all. All staff are great especially Luis and Melanie great job for them two.

Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Rudolph Volkswagen. Thank you so much for your business and please let us know if there's anything else we can do for you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

4.5

Clean service

Walking in to this dealership was kinda scary but over all ended up being pretty well and fell in love with my new car. Thank you to the sales man and the managers who helped

Dealer response

Ruben, thank you for your kind words and congratulations on your new car! We are happy you love your vehicle. Until next time, take care! Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Excellent service El Paso Rudolph VW

Great service, honest and friendly. Humberto, sales man At El Paso is the best. He knows how to take care customers. My experience was amazing!!!!

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Alan Kaplan great customer service

Alan Kaplan attended us. From the time we met Alan to the pick up of our new vehicle, alan was amazing. He was attentive, answer all our questions and overall was so helpful.

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great buying a car experience

Great customer service. No going back and forth with monthly payments, they presented 2 offers and we went with the best one of us. We test drove and bought a car in less than 4 hours!!! Great. Very friendly and professional staff. Dealership was very clean, and everyone was wearing a mask.

Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Excellent customer service.

Excellent customer service was provided at this location. All the staff was very attentive and courteous. Thank you and the end.

Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Best Service All Around

From your Product Advisor Alan Kaplan to your Business and Finance representative Alex Tarin, everyone was very welcoming and helped me find what I needed for the right price. I will be coming here for any other future vehicle purchases.

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great

Very nice experience, no pressure, gave us great options to look at, Louis is a great helpful salesperson. Enjoyable and we came away with a great car.

Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Rudolph Volkswagen. Thank you so much for your business and please let us know if there's anything else we can do for you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Perfect service!

Everything was wonderful from start to finish! I am so happy with my new vehicle! Thank you for all your help!

Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com