Rudolph Volkswagen of El Paso

4.8
(85 reviews)
Visit Rudolph Volkswagen of El Paso
Sales hours:
Service hours:
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Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–1:00pm 9:00am–8:00pm
Sunday Closed Closed
New (915) 242-4433 (915) 242-4433
Used (915) 249-2782 (915) 249-2782
Service (915) 200-0036 (915) 200-0036

Reviews

4.8
(85 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Perfect service!

Everything was wonderful from start to finish! I am so happy with my new vehicle! Thank you for all your help!

Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great Salesmen, well laid out dealership.

Mr Guerrero was very knowledgeable on vehicles, and was very quick to answer all of my questions. The dealership itself is a very solid laid out establishment and everything just works. Once numbers were established and ran there was little negotiating and I left same day with my vehicle. Will refer a friend if it comes up.

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Best car purchase experience

I liked that the sales person was very nice and I wasn’t pressured into a sale . I liked that I wasn’t manipulated to stay at the dealer and waste hours until I bought a car. My needs were met in the purchase and I left happy.

Dealer response

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Rudolph VW

Rudolph Volkswagen of West El Paso made my New Car easy and enjoyable experience. Their staff was very friendly, did Not feel like your typical car salesman, GREAT SERVICE I definitely recommend them

Dealer response

Thanks for the wonderful review of your recent visit to our dealership, Jesus. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great Service

Great customer service, sales person was very kind and helpful. The process of buying my vehicle went very smooth and easy.

Dealer response

Thank you for leaving us this great review, Carla! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

The Best VW dealership

I bought and leased my first (attainable) dream car, the Passat once I turned 18 with Rudolph VW. Now 3 years passed and I had the chance to get my next dream car, the Arteon. Rudolph VW has been nothing but helpful, courteous, and always there to help with amazing customer service for my needs. Lisa helped me out this second time on leasing my new car. She was an amazing saleswoman. She answered all my questions, she always makes herself available for anything I need. I’ve worked in customer service for about 5 years now and Rudolph and Lisa provide me with the best customer service. I visited the other VW dealership in El Paso to service my car only because it was closer, and their customer service was horrible to say the least. I will not be making that mistake servicing my vehicle there. Thank you Lisa, and the whole Rudolph team for the help!

Dealer response

Thank you so much for the nice review, Brian! We really appreciate this feedback and I'll be certain to share your compliments with Lisa and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Tacoma purchase

Quick and easy. Negotiations were pretty easy to met in the middle. All things considered with covid 19 all parties did fantastic.

Dealer response

Thank you for your feedback, Kevin. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great service and experience with car salesmen

I found Alan to be quite pleasant very well customer oriented and by that I mean he knew what I was wanting in a car and I bought my car because I chose him because he wasn’t biased towards me. You guys have really nice people. Thank you.

Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great customer service

Relaxed, with great customer service. We returned to this dealership because of the service department, John and Rachel, specifically. My kid loved the drink selection.

Dealer response

Sebastian, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

5.0

Great people from sales, services and finance.

Everyone from sales, services to finance was very courteous, helpful and professional. Everyone took time to explain the process and had patience with us when we had questions for any of them.

Dealer response

We really appreciate your feedback, Teresa. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best, Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com