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2.5
(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Excellence!!!!

Very people friendly people..Made me and my lady feel very comfortable with the business we were there for..I would recommend this car lot first to anyone..Great all the way around...

Dealer response

Thank you for your kind words! We’re so happy your visit at Auto Universe went smoothly and we really appreciate you taking the time to share your experience with us. We ourselves had a great time helping you find your car and we count ourselves lucky for customers like you.

5.0

Phenomenal

The entire experience was great from start to finish. We will be back again as well as send others your way for a wonderful car buying experience.

Dealer response

Thank you for your kind words! We’re so happy your visit at Auto Universe went smoothly and we really appreciate you taking the time to share your experience with us. When you recommend us to your friends please, ask them to give your reference to us, you will receive a referral reward when your friends and family buy from us. Thanks !

5.0

Great place to buy a car

Great people to work with. Easy to do business with no pushy sales tactics and want to work a deal that is a win win for both parties. I asked that certain thing be done to the Lexus GX460 I bought from them. Everything I asked for was done without hassle and timely manner. Peter and Greg both great guys. Highly recommend buying a car from them.

5.0

Amazing!

This was the easiest car buying experience we have ever had. Peter and the gang were so friendly and helpful. They got us out of there in less than 2 hours. We didn't have to play the game of making him an offer, then he goes to the boss, and comes back with another offer, over and over. We didn't have to move from office to office and meet with multiple people just to buy the car. It was all done in Peter's office and rather quickly. The longest part of our wait was waiting for this really nice kid to clean the car even though it was really clean when we first saw it. Hoping the next time we need a car they will have what we are looking for because I don't ever want to deal with anyone but Peter and Auto Universe!

Dealer response

Thank you so much for sharing your experience . We consider Peter Moore to be a real gem and value his experience and expertise in our team. We are glad that Peter Moore was able to provide you with 100% satisfaction and are glad to know that you had a great experience at Auto Universe. We hope to see you again soon . Thank you for the 5 star review!

5.0

Excellent

Everyone at Auto University was wonderful and took care of me from the very first day. They were very polite and patient with me. Everything I wanted they worked very hard to make sure I got it. I could go on and on, but I think that you should go see for yourself. Auto Unversity is there to help you and make your dreams happen.

Dealer response

Thank you for your kind word! We’re so happy your visit at Auto Universe went smoothly and we really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you.

5.0

No pushy salesmen!

The salesmen were knowledge and friendly. I worked with Lorena, Peter and Sonny. They answered questions and we're a joy to work thru this process with. No pushing, just let the cars speak for themselves. When I asked for my van to get cleaned before purchasing, they shampoo the carpets and conditioned the leather seats!!! I hate buying cars, but this was an excellent experience. Cars priced well and good quality. They knew the history on every vehicle I inquired about. Love supporting small business owners too.

Dealer response

We are so happy that you got exactly what you wanted out of your car, Sir. We hope the car suits you perfectly and wish you safe travels. Thank you for sharing your experience with us!

5.0

Top notch all the way around.

My wife and I traveled from out of state to buy from Auto Universe. The price point was no haggle bottom dollar and below market value. They were very quick to respond to additional questions and sent underbody photos when asked. We were picked up at airport and taken to dealership. All employees were top notch and made us feel at home. I have bought several vehicle in my life and this was by far the most positive experience I have ever had. I would buy through them again when the time arises, and would recommend their services to anyone interested in a great vehicle with great price and service. Thank you. We will remember this roadtrip forever. Chad & Nicole

Dealer response

Thank you Sir for trusting Auto Universe and coming all the way to Memphis to buy your car from us and thank you for sharing your experience with us, We consider We are glad we were able to provide you with 100% satisfaction and are glad to know that you had a great car buying and customer service experience with us. Thank you!

5.0

I don't understand what you mean by title here. Ok

All I can say is . Auto Universe has found a life time buyer.

5.0

Professional and Confident experience!

When my car was totaled I was completely stressed out until I visited Auto Universe and was immediately impressed and put at ease by Suleman Sohani and Lorena Cardenas. There were several quality cars on the lot that I was interested in. There was no pressure, just accommodation in choosing the right auto for me, with verifiable credentials. The greatest feeling is believing that I have purchased an exceptional, pre-owned car, and it was all delivered to me in a warm, friendly, courteous, professional, and accommodating manner.

5.0

Good experience

We were very pleased with Auto Universe and Pete Moore the salesman. If you drive a distance as we did, we would recommend early not late afternoon simply to give yourself more time. Great price, car exactly as described, we are well pleased.

Dealer response

Thank you so much for your kind words and an amazing review!!