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Jaguar Land Rover White Plains

(296 reviews)
Visit Jaguar Land Rover White Plains
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 764-0357 (888) 764-0357
Used (888) 767-9963 (888) 767-9963
Service (888) 768-4543 (888) 768-4543

Reviews

(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover White Plains from DealerRater.

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Excellent, knowledgeable service staff and techs.

Excellent, knowledgeable service staff and techs. My ‘07 Jag was long overdue for service and my prior Jag dealer didn’t have anyone who could handle such an “old” car! White Plains service tech Valentina was excellent, and honest about what did and (more importantly) didn’t need to be done. Mechanics also excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar White Plains! Don't hesitate to call us if you ever need anything. Be safe on the road!

Professionalism, customer service, top notch quality are

Professionalism, customer service, top notch quality are the key features of Jaguar White Plains and their service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

The service center was EXTREMELY accommodating from the

The service center was EXTREMELY accommodating from the time I pulled into service drive to the timely manner my car was worked on. They even washed my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Linnell, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

We’ve been using Jaguar White Plain service department

We’ve been using Jaguar White Plain service department for decades. They are very helpful and offer a high level of customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jaguar Landrover Whiteplains

My experience with the Jaguar dealership was excellent. I dealt with Emilia Calle who was my salesperson. She was very pleasant, courteous, very professional and accommodating. She answered all my questions and concerns also work with me regarding purchasing a 2024 Jaguar and staying within my budget. I would definitely recommend her to future customers!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at Jaguar White Plains. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The dealership was excellent the greeter was courteous

The dealership was excellent the greeter was courteous and pleasant and the salesperson Emilia Calle was beyond great to work with and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Great service.

Great service. Dropped my car off for oil change and multi point check up. Steve was very helpful. He kept me informed of the status of the work on my car and got me out of there on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Loyalty, Patience, and Knowledge

George, the sales person who managed my new lease, and Steve, in the finance department were exemplary and a credit to White Plains Jaguar/Land Rover. Patient, knowledgable, integrity and kindness are words that come to mind. They worked hard to resolve issues that I was facing, that had caused much stress. They made me feel like a valued customer, and were loyal to my history at White Plains Jaguar. As an anecdote, George on his own reviewed my paperwork, and discovered more ways for me to save money in this process and was particularly sensitive to my journey. Steve was creative in addressing my prior purchase of a Jaguar XJ. I really appreciated my experience, and am grateful for their service. And, it goes without saying, I walked out of the dealership with a beautiful, new Jaguar F-Pace. Thank you to White Plains Jaguar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service was good.

The service was good. Everyone was pleasant , however they didn’t update my maps on my navigation system Subsequently I purchased a new XF & my salesperson was very friendly & pleasant throughout the whole process. She was very helpful explaining to me the features of the car. She has even sent me follow up emails asking how things were going & if I had further questions. I would recommend her to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I always get great service.

I always get great service. My last visit I arrived without an appointment and was taken care of quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! If you need more help, our team is available to talk -- safe travels!