Reviews
Overall is good
overall is smooth, sales and I just waited for the financial manager for like 3 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Robert, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
BEWARE, BEWARE, BEWARE, That being said, the only reason
BEWARE, BEWARE, BEWARE, That being said, the only reason why I would recommend is because of the final transaction. Even though they tried pulling a fast one on me. Nice cars, supposed to be the price you see is the price you pay with transparency, however they need to push paint and dent protection so they jack up the price almost another $1,500 and tell you that you don't have a choice, guess what, I do, I can go anywhere else and buy the same $100,000 car, which buy the way, not too many people do this time of the year, good luck Their first impression was awesome until it came time to buy, that's when things went south, they wanted a few extra bucks just ask for it up front.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are deeply disappointed by your experience at Jaguar White Plains. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (914) 468-4201. We hope to hear from you.
So, three weeks into the car, I am waiting for my license plates, and I now find out that I need a VIN Verification and that the sales person, Jason was supposed to let me know, smh. why didn't the guy you do all of the paper work say something. The temporary tags are going to expire in a few days and this expensive car will be sitting out in my driveway unregistered. Does anybody at Auto Nation know what is going on? Unbelievable, at what point was someone going to contact me? Next Year? Why did I pay $500 for JLR of White Plains to handle the registration?
No pressure sales, but they want you to buy paint wheel
No pressure sales, but they want you to buy paint wheel protection at $699.00 each and at first I told it wasn't an option until I was ready to go buy the car elsewhere, so much for their transparent pricing. The car is great so far, price was fair, the finance agent, Stephen was very good, sales however needs work. They are part of Auto Nation and I would not purchase another vehicle from Auto Nation. I wished they had told me that from the beginning, I would have not even bothered with the test drive. Usually extras and warranties are discussed in financing not before. Buyer beware
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are deeply disappointed by your experience at Land Rover White Plains. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (914) 614-7805 to discuss what we can do to help.
Emilia was very pleasant, helpful and patient with me.
Emilia was very pleasant, helpful and patient with me. She updated me every step of the way as what documents were needed. Emellia really made the process easy for me.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar White Plains. Don't hesitate to call us if you ever need anything. Be safe on the road!
The dealership is beautiful and clean.
The dealership is beautiful and clean..staff extremely friendly easy to work with and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional and friendly staff.
Very professional and friendly staff. They made everything very easy. Straight forward when it came to pricing and financing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My visit is always received with professionalism and
My visit is always received with professionalism and kindness! I wouldn’t want to go anywhere else! The staff is outstanding! Edgar B. is the most conscientious manager I ever encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
As always my visit was positive.
As always my visit was positive. I received the great care and professional treatment. The results did not disappoint!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Bought a used Corvette from them.
Bought a used Corvette from them. George Lefer was the salesman. He had everything ready to go for me to pickup the car. Papers signed and car delivered in under an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
This is one of the few consistent Dealerships I have gone
This is one of the few consistent Dealerships I have gone through over the years. They are always polite, caring, honest and knowledgeable on any issue I have with my Car. Edgar the Service Manager is without a doubt #1. Listens, understands, and gets you back on the road feeling 100% confident all is well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!