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Crain Kia of Conway

(2,264 reviews)
Visit Crain Kia of Conway
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Reviews

(2,264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

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Chris went out of his way to find the perfect vehicle for

Chris went out of his way to find the perfect vehicle for us. He's AWESOME! He is real with us and very honest and that is something we appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got us in and out quick without an appointment.

Got us in and out quick without an appointment. Was great service and would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It is always prompt but thorough service which always

It is always prompt but thorough service which always musters a great opinion from me personally

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chris Tye was AMAZING to work with!

Chris Tye was AMAZING to work with!! I will recommend him to everyone I know!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jeramie was great to deal with very informative of what

Jeramie was great to deal with very informative of what was going on with my telluride during service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The only thing you could do to make it better will be to

The only thing you could do to make it better will be to give the cars away. Awesomebplace and people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Micah is a great salesperson!

Micah is a great salesperson! We were very impressed. I will recommend him to my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I started a search for the vehicle I wanted and spent a

I started a search for the vehicle I wanted and spent a few hours shopping and comparing different iptions I found a car online at Crain Kia in Conway and I was lucky that Alicia was the one who contacted me. She was very friendly and knows how to get things done. She had me an offer within 30 minutes. Everything was explained in detail, and she answered any questions I had. By the end of the business day, we signed off on a GREAT deal and Alicia had it delivered by 6:00 PM same day. I am in my 70's and have owned more than 20 cars in my life and this was the best experience I have ever had. I would highly recommend Crain Kia of Conway and ask for Alicia Trice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a wonderful experience with this service

I had a wonderful experience with this service department.. Friendly and on time service all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience every time I have been there.

Good experience every time I have been there. Kyle always informs me of everything that's going on with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.