Crain Kia of Conway

Service was prompt, courteous and done correctly. Jeramie was the service manager, and he was efficient, friendly, professional and made sure everything was handled properly.

My service was fine, but it annoys me that they offer deals and discounts in exchange for five star ratings. It makes the ratings meaningless.

The service went great I got an oil change and tire rotation and I was in and out of there in no time! The coffee was good too!

Crain Kia of Conway is a great location for my family and is a nice facility. The service advisor was very friendly and helped me to understand everything from the necessary to the recommended for the longevity of my car.

the part that was needed wasn’t there even though i had this appointment for 3-4 weeks and the staff didn’t apologize or even admit the mistake. one woman did call the sherwood dealership to see if they had the fuse but suggested that i come back in a couple of hours. i live in Beebe, about 35-40 miles away so that was not an option. i was angry to say the least. knowing i was going to be there at 9:00 am, i expected that the part would be there too. very poor customer service!

I love Crain overall. However, there is one person in the service department who creeps me out!

Lamar Liston to what I wanted and help me find the perfect ride and help me get my payment manageable

Fun to work with. Found a car I liked and purchased it. It was fairly quick and everyone was super helpful and nice. I would definitely purchase another car from Crain Kia of Conway when I am in the market.

Great fast service! They ordered my tire and it came in on Monday. Price was very good!

Excellent customer service support, all the employees always have a smile for us. Specially Alicia Trice that always have extraordinary attentions and a positive attitude.