Skip to main content

Crain Kia of Conway

(2,264 reviews)
Visit Crain Kia of Conway
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Reviews

(2,264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

Want to share your experience with this dealership?

Write a review

They made the process super easy!

They made the process super easy! I would definitely recommend to family and friends often

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lamar is the best car salesman he help me get approved

Lamar is the best car salesman he help me get approved I’m so graceful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were able to help me through a very difficult

They were able to help me through a very difficult banking situation Andrew and Camille did great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very nice and helpful.

Everyone was very nice and helpful. Andrew was especially knowledgeable about all aspects of the vehicle we purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very easy to work with.

Very easy to work with....I enjoyed my online experience....my experience with Crain Kia of Conway was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quinn is the bomb when it come to finance.

Quinn is the bomb when it come to finance. I have had the chance to work with him a few times. All excellent encounters. He was our finance guy for the first new KIA and then after a year or so I called him back to refi my current loan. This time I was in the market for a new KIA again and also wanted my husband to trade his car as well. Quinn was able to get both deals to work for us on the vehicles we wanted from the start. The Conway Crain KIA team is by far the best sales and finance team ever!!! They will have my business always!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast service with good pricing.

Fast service with good pricing. Friendly staff and good recommendations. Not too pushy on getting anything done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was quick and effortless.

Service was quick and effortless. The workers I encountered were polite and able to answer my questions and give me information before I even asked. Very nice area to sit and wait around in as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They made buying a vehicle over the phone very easy.

They made buying a vehicle over the phone very easy. Once I got to the dealership everyone was very nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely fantastic experience!

Absolutely fantastic experience! The staff was friendly, knowledgeable, and made the entire car-buying process seamless. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.