Crain Kia of Conway

They were very helpful. Most likely will return to buy another car. Worked with me and answered all my questions

Very nice people . Helpful. It was fast process. Done within 3 hours. Love this dealership. I bought 2 cars in last 2 mos

Good service, I like Karl the driver he’s a good guy, Jeremy is funny yup

It took 15 minutes to drop off my vehicle for a pre-scheduled appointment. The work then took over 3 hours. I did have a few recalls in addition to the oil change/tire rotation/multi-point inspections, but this still seems excessive and is the norm for this dealership. I had trouble getting someone on the phone to check on te status of my service, and they no one called back when I left a message.

Jeramie has been a good help during this process with good communication. Service Manager Justin has as well.

Very pleased with the service Dept today for our first oil change and tire rotation!!

The Staff was very friendly and helpful. Jeramie was great as always. I love this dealership.

We were in Arkansas on a Saturday early afternoon, traveling across country in our 2023 Sorento Hybrid, when our car went into the “limp” mode! We were towed 90 miles to the Craine Kia of Conway dealership which closes on Saturday at 3pm. They were very busy, but got our car checked out and the part needed ordered by closing. A stone from the road put a hole in the radiator.draining all the fluids, a new radiator needed. The part came in as scheduled Tuesday, and was installed the same day it arrived, Jeramie kept us informed the days that we spent waiting for the part to arrive. We feel lucky, being 1000 miles from home, knowing no one! They took the time, late in their Saturday to get the process started to get us back on the road! Thank you again Jeramie and Jacob!

My service was excellent as always. The staff are always nice and polite. And very helpful!

I brought my vehicle in for an oil change. The service manager was very friendly and helpful.