Reviews
Just want to thank Merlex Auto Group for the endless...
Just want to thank Merlex Auto Group for the endless commitment and patience with me with buying my brand new car I’m so happy it’s everything I wanted and more they took care of me so know I will be coming back for sure a customer for life!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam and Ray helped me get into a 5 start car with 2 star...
Sam and Ray helped me get into a 5 start car with 2 star credit I can’t thank them enough me and my family have a good a quality car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was looking for a Lexus IS 3!50 F sport for my daughter...
I was looking for a Lexus IS 3!50 F sport for my daughter she located The car we called and Mike made appointment we had kept the one auto navigator chick we seen the vehicle we liked it and she bought it Mr. Walter Mr. Marco and Mr. Ray they will take care of you thank you team merlex We will send our friends to buy their cars for merlex
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience at this dealership they had a...
Had a great experience at this dealership they had a great selection of vehicles. Shout out to MR Walter for my brand new s550. Definitely will be coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam was a very nice young man who helped me get my dream...
Sam was a very nice young man who helped me get my dream bmw not only did he get me a great price for the value of the vehicle he also threw in a detail complete with wax and a buffing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly Recommended! Professional and efficient
I traveled all the way from South Florida and I'm delighted that I did. Excellent Sales and Finance experience. I will certainly use them again. Ask for Mike Brown, he will guide you accordingly..... A
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
you have been warned
like many others i was surprised by the cheap prices,as soon as i arrived there magically the price went up 5000$,i as well researched the vins of multiple vehicles and they had been sold at auctions(MEANS PROBLEMS),i do not recommend anyone to purchase a vehicle from them
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I'm sorry for your negative review. At Merlex Auto Group we are committed to fair, honest pricing, we do not operate such tactics and increase deliberately the prices of our vehicles, all our fees and taxes that are shown from the moment you walk into the dealership, so you can make the best and most informed decision. We stand by our excellent customer service and quality inventory, feel free to reach us anytime to address any additional concerns.
Great staff and wonderful service
I purchased Lexus LS460 from Merlex auto group. Julian was really good about helping me find the right car they fit my needs. If you’re looking for good service I high recommend going directly to him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julian Rivers has great customer service
I had such an amazing experience at Merlex Auto Group. Very helpful and kind staff Members they go over and above to help you find the perfect car for you! I was helped by Julian he showed me many cars of my interest. I was looking for a Lexus and he helped me pick out the perfect one! We ordered a Audi A4 he explained the process to me and also helped with all paper works. he made sure I was in good hands even when the other staffs helped me. Over all the car came in beautiful ready to go! The BEST car buying experience I have ever had! If you are looking for a luxurious car you have to make a visit here!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW M5 2010
BEST CAR BUYING EXPERIENCE I have ever had. Merlex has a great team starting from the salesman all the way to the finance managers Ray and Marco. I got to even meet Walter the GM and he was a pleasure to work with. It was a great environment to walk into and they took their time with me and went step by step in the car buying process which really was pleasant to go through. Most places rush you and try to get you in a car but they really want to get you in the right car for you. THANK YOU MERLEX for my BMW!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase