Merlex Auto Group

Car I wanted and eventually test drove (2017 Audi A8) was damaged bringing out. Parking area is too small for what they have. Salesman was very talkative during the test drive. I texted him afterwards and asked him to let me know when the damage was repaired. NEVER HEARD FROM HIM NOR ANYONE FROM THE DEARLERSHIP. It's true; they don't communicate. Go elsewhere for customer service.

I've been to dealers like these before and based on the reviews, it seems exactly like the others. False advertising on prices, stupid extra fees, employees that don't care, who are unprofessional at best and straight up morons at worst.

Scammers they told you price and they change on their system after they make you approved with the bank . Stay away from this place . They have a financing manger will tell you something and then will make you sign for something elese his name is " Marco or Mylad " i gave $2000 down payment cash he suppose to send this downpayment to the bank that i am approved with but he never did and took the money in his bucket, I called state farm to ask her if they ever include this down payment from the total price since that's what Marco told me , but they said they never got anything from Merelex regarding my account. The dealers made you sign for something different and they tell you something elese . Scammers and fraud stay away from those liars .

Spent days going back and forth with Moe over details of trade in over email and the SUV I wanted. Made an appointment in the middle of a coronavirus crisis to arrive and be pawned off on some inexperienced salesman Amir because Moe said he has another client even though I made an appointment. Amir had no knowledge of my trade in and tried to get me to buy a newer more expensive car. Made ZERO effort to honor original deal or negotiate. Terrible experience and wasted days emailing and risking going here in middle of pandemic. Car itself was dirty on the inside and in need of a major detailing

Spent days going back and forth with Moe over details of trade in over email and the SUV I wanted. Made an appointment in the middle of a coronavirus crisis to arrive and be pawned off on some inexperienced salesman Amir because Moe said he has another client even though I made an appointment. Amir had no knowledge of my trade in and tried to get me to buy a newer more expensive car. Made ZERO effort to honor original deal or negotiate. Terrible experience and wasted days emailing and risking going here in middle of pandemic.

I would like to thank Ralph, Ahmad, and Walter the finance guy was all super helpful very straight to the point and process was very fast. Ralph was with me through the whole process very kind and great conversation. Ahmad super funny

I would like to thank Ralph, Ahmad, and Walter the finance guy was all super helpful very straight to the point and process was very fast. Ralph was with me through the whole process very kind and great conversation. Ahmad super funny

Loved my experience here , was skeptical at first but ended up going in and dealing with Mike. He was an outstanding salesman who helped me with any questions I had through the process as well about the car I was purchasing. The finance team was just as great too shout out to Mr.Hemsworth as well for getting me out quick and getting me the deal I was looking for. Thank you Merlex for my Audi A7!!!

Loved my experience here , was skeptical at first but ended up going in and dealing with Mike. He was an outstanding salesman who helped me with any questions I had through the process as well about the car I was purchasing. The finance team was just as great too shout out to Mr.Hemsworth as well for getting me out quick and getting me the deal I was looking for. Thank you Merlex for my Audi A7!!!

Nice dealership friendly people, My first time buying a car from here and I will definitely buy more from them in the future, it was the greatest experience in buying a car for me, I drove from MD to VA to get this car and I will definitely do it again when the time comes.