Reviews
Awesome! AWESOME!!
My dad came and purchased a car and two weeks later I did the same! I absolutely love their service and demands to ensure their customers are happy!!! The service engine light was on and they fixed it without any hassle and fuss! I will definitely be back and continue to spread the word! Awesome, Awesome!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t waste your time!
The car w the nice deal you saw isn’t really there at all. It was most likely sold for double the price months ago. Miraculously the car i drove 2 hrs to see… and told them i was coming to buy… “blew a transmission on a test drive.” Just before i got there 1st how dumb you think people are 2nd you never had the vehicle. … I’m sure all these positive reviews are fake.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact me here at the dealership. The fact that you are using a pseudonym instead of an actual name makes me believe it is a fake review, but in case it is not I would welcome the opportunity to speak with you in more detail about your visit.
Bmw M6 V10 Boyz
Moe /Will/Walt Did an amazing job ....Super Professionals....There’s no Better Feeling Then Getting Everything You Paid For And More ...I came all The Way from The Big Apple(New York City). And I Plan to Make the Trip Again For My Wife’s Car ..I Love My BMW M6 yay me. ..I love My MERLEX AUTO GROUP FAMILY....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Moe /Will/Walt Did an amazing job ....Super...
Moe /Will/Walt Did an amazing job ....Super Professionals....There’s no Better Feeling Then Getting Everything You Paid For And More ...I came all The Way from The Big Apple(New York City). And I Plan to Make the Trip Again For My Wife’s Car ..I Love My BMW M6 yay me. ..I love My MERLEX AUTO GROUP FAMILY....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AWESOME CUSTOMER SERVICE!!!!!!!!!!!
The entire staff of Merlex Auto Group made buying a used vehicle a seemingly easy process. They were knowledgeable and answered all of the questions I had. I will definitely purchase from Merlex in the future. You cannot go wrong buying from these guys :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got my Amazing Jaguar XJL
Great dealership with great customer service all around from the lot boys, to the sales team, all the way to the finance mangers. Everybody had such a good vibe when I walked in and ultimatley they got me in the car I wanted which is my new 2013 Jaguar XJL I fell in love. I would recommend this place to everyone I know, they have a great inventory with a great team. THANK YOU MERLEX!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love my new purchase!
My plan was to visit the dealership to test drive a GLK 350. Once I got in the car and hit the road, I fell in love! Joey was an excellent salesman. He answered all of my questions and knew the history of the car. Everyone in the dealership was friendly, knowledgeable and helpful. They were also transparent with pricing and carfax. The deal was so good, I didn't need to do much negotiating. I highly recommend Merlex Auto Group!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Merlex Auto Group
Ahmad service at Merlex Auto was elite. He made sure my mother and I was informed and comfortable with our purchase. I would recommend if your looking for a good car with a good price, go see Ahmad at Merlex.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Beautiful Lexus IS300 F-Sport
Went to a couple dealers up the East Coast (New York, New Jersey, and Pennsylvania). Had some pretty bad customer experiences until we ended up at Merlex Auto Group. Unfortunately the vehicle we came for was sold by the time we got there but Joey was able to help us find a similar vehicle that met our needs and helped us throughout the process! Highly recommend this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unmatched Service
Compared to the other dealers I’ve been to, Merlex has got them beat by far. From their level of service to their guidance through the whole process. No one has taken care of me during my vehicle purchase process like Merlex has.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase