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(690 reviews)

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AWESOME CUSTOMER SERVICE!!!!!!!!!!!

The entire staff of Merlex Auto Group made buying a used vehicle a seemingly easy process. They were knowledgeable and answered all of the questions I had. I will definitely purchase from Merlex in the future. You cannot go wrong buying from these guys :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got my Amazing Jaguar XJL

Great dealership with great customer service all around from the lot boys, to the sales team, all the way to the finance mangers. Everybody had such a good vibe when I walked in and ultimatley they got me in the car I wanted which is my new 2013 Jaguar XJL I fell in love. I would recommend this place to everyone I know, they have a great inventory with a great team. THANK YOU MERLEX!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Merlex Auto Group

Ahmad service at Merlex Auto was elite. He made sure my mother and I was informed and comfortable with our purchase. I would recommend if your looking for a good car with a good price, go see Ahmad at Merlex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a Beautiful Lexus IS300 F-Sport

Went to a couple dealers up the East Coast (New York, New Jersey, and Pennsylvania). Had some pretty bad customer experiences until we ended up at Merlex Auto Group. Unfortunately the vehicle we came for was sold by the time we got there but Joey was able to help us find a similar vehicle that met our needs and helped us throughout the process! Highly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love my new purchase!

My plan was to visit the dealership to test drive a GLK 350. Once I got in the car and hit the road, I fell in love! Joey was an excellent salesman. He answered all of my questions and knew the history of the car. Everyone in the dealership was friendly, knowledgeable and helpful. They were also transparent with pricing and carfax. The deal was so good, I didn't need to do much negotiating. I highly recommend Merlex Auto Group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unmatched Service

Compared to the other dealers I’ve been to, Merlex has got them beat by far. From their level of service to their guidance through the whole process. No one has taken care of me during my vehicle purchase process like Merlex has.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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One of the best dealers in the East

Let me just say this first if your ever going to buy a car from Merlex Auto group Ahmad is the guy your looking for. He knew every detail about each car on the lot and found the car that met each and every expectation that we were looking. He treated us as family and I couldn’t ask for a better dealership to go to for our Mercedes-AMG s63 .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great expriance

from the beginning to the end my experience here at Merlexautogroup has been nothing but amazing starting with MR. Mike and the manager Ray and the guys whom detailed the car everyone just a wonderful experience I would recommend this place highly very nice people fast and efficient and wonderful guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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A really good place

Good place to buy, I found a good car and the attention was magnificent by the workers, I really recommend this place and of course the cars too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My personal experience

The best place to find the perfect car, I love it! The service was really good, all of them was kind and very polite with me.... thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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