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(690 reviews)

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Strongly recommend

Really professional, great service, awesome group of guys!!! Highly recommend!!!! Always had bad experiences in the past but not from these guys! Best in VA in my opinion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The right place

Finding honest people to do business with is such a nearly impossible task nowadays. Luckily, I found these people from Merlex and I was pretty impressed: Great customer service, they take the time to explain everything to you, they don't waste your time with cheap ads; you just get what you need, in my case, a beautiful Toyota Rav4. I'd definitely go to Merlex again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service

This place is absolutely amazing . Products very quality and workers very knowledgeable about the vehicles that they were taking a look at. Excellent! Strongly recommended!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Thank you!

I was insecure at first time, but they did a great job! I highly recommend this service. They found exactly what I needed. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A excellent experience!!

This place would absolutely the best. Products very quality and jobbers very knowledgeable about the vehicles that they were taking a look at. Excellent products!! Strongly recommended!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied customer

Good attention from the Merlex team, I acquired my 2016 BMW X3 thanks to their guidance and professional service. A great vehicle and a recommendable dealership team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Shopping cars

Looking for a used car is hit or miss, mostly miss for me since idk much about cars. Still the merlex team helped me find the suv I needed: a beautiful Honda Pilot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I made the right choice

I am pleased with the attention of Merlex professionals. I made a detailed list of the things I wanted, and they sold me just what I wanted. They are incredible, recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service!

Great service! Honestly, the best you'll find in Virginia. They won't waste your time. And all the sales rep are just so professional! Now, I have the car I wanted at the best price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Serious people. Excellent place

Looking for a used car is always hit or miss, I didn't feel confident at first but these guys really took it to the next level, very thorough people. Highly recommended if you are looking a used car! Can't tell you how much I love my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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