Reviews
Great service
I recently acquired a 2015 Mercedes Benz GL450 thanks to the wise advice and guidance of Merlex... Thank you guys! Great customer service and purchase!
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Finding the ideal volkswagen passat was not easy
Finding the ideal volkswagen passat was not easy, my budget was not great but these guys are truly pros. You get exactly what you are looking for!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
I got a car with very good comfort and maneuver road. The diligent and accurate advice has been decisive in pointing out the advantages over other brands of similar range. In addition the treatment of excellent attention has influenced me to make this purchase with pleasure. I am convinced that I have succeeded with Merlex.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nissan Altima
Totally a very good service! Didn't waste my time at all. I think they are the best option you can find in Virginia, really. Very recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
The variety and quantity of vehicle options left me speechless. Good attention from the Merlex team. I acquired my 2016 BMW X3, however, customer service can always improve
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy and fast purchase
The Merlex guys helped me throughout the purchase. I found just what I was looking for, a 2014 Audi A8. The fees were a little too high, great car though.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
100% satisfied
Their service and attention was always consistent, so I strongly recommend Merlex. Kind and professional, thanks to Merlex I purchased a 2012 Hyundai Genesis. I'm 100% satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
A great vehicle and customer service
Excellent attention and service by Merlex staff. No major complaints here, I just would've preferred a cheaper extended warranty. Still, I'm loving my 2014 Audi A8!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
These guys from Virginia are the best! They didn't waste my time with paperwork or complicated transactions. Excellent service! I'm loving my 2015 Mercedes Benz GL450.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simply amazing
Totally recommended! I have always had bad experiences getting a car but this time was different with the guys at Merlex, now I finally have what I alwats wanted; my Nissan Altima!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car