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(694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Shopping cars

Looking for a used car is hit or miss, mostly miss for me since idk much about cars. Still the merlex team helped me find the suv I needed: a beautiful Honda Pilot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I made the right choice

I am pleased with the attention of Merlex professionals. I made a detailed list of the things I wanted, and they sold me just what I wanted. They are incredible, recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service!

Great service! Honestly, the best you'll find in Virginia. They won't waste your time. And all the sales rep are just so professional! Now, I have the car I wanted at the best price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Serious people. Excellent place

Looking for a used car is always hit or miss, I didn't feel confident at first but these guys really took it to the next level, very thorough people. Highly recommended if you are looking a used car! Can't tell you how much I love my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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chevrolet

Wish I had found this place sooner. Ahmad was very polite, honest and helpful. If you are looking for a car, Merlex is a great choice. I'm so glad I finally managed to get my Chevrolet Colorado!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

The guys from Merlex answered all my questions and concerns hastily. I highly recommend it. Great customer service and vehicles. I've got a 2012 Hyundai Genesis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Very friendly and helpful customer service, I got a 2014 Audi A8 despite the fees being too high, a great vehicle, and a recommended service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I made the right choice

I am pleased with the attention of Merlex professionals. I explain what I needed and they looked for the car I wanted, it's a dream, they are excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service

Very happy with my new car. Both on the road and in the city it has an excellent ride. Bring everything you expected from equipment.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Finding the ideal Volkswagen passat was not easy

Finding the ideal volkswagen passat was not easy, my budget was not great but these guys are truly pros. You get from them exactly what you are looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.