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(690 reviews)

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Best customer service

Just purchased my beautiful Range Rover great guys take care of me highly recommend them to another friends and family great price all the way around they gave me the best rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my last visit

my new mercedez came in and it was in good condition place has good service and relative good staff close to me great usued cars and staff are helpfull inventory is nice

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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"Best service ever!" -

"The Best service ever!"Mr Nate was very knowledgeable, professional and honest. Highly recommend! Transaction was smooth and seamless, everything was transparent and there was no “fine print”. Would do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mercedes Benz C-class

Merlex Auto Group showed me great customer service. I just moved into the DMV area and decided to check them out. All of their staff members where so knowledgeable about all of their products as well as polite. They had a great selection of foreign cars that were cheap. They have Range rovers, Audi’s and BMWs. I specifically went to check out the c-class Mercedes Benz. I would recommend this dealership to anyone looking to get a great low mileage car that is affordable. Also if you want a wide variety of slection Merlex is also one of your safer bets. I had a great experience and hopefully will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The best luxury dealership

I think that this is the best car dealership because it has luxury like bmw,Mercedes,Audi and a lot more the costumer service is really good because they process the deal fast unlike other dealership i suggest this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Solid service

The service was amazing and very professional. They made sure I was taken care of and were very caring in my search for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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B5374

Great customer service by the entire staff. I got some great detailed explanations on all my questions and they made me feel comfortable with my final decision. Thank You Marlex Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bmw 650

Amazing experience, sales reps are very knowledgeable and professional. No pressure, you can truly tell they want to put you in the car of your dreams! I would absolutely come back time and time again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top quality cars and customer service

When I first called Merlex auto imports, Javier answered the phone he was very welcoming and polite, I asked for the car that I was looking for and he said it’s here, what time are you coming in ? When I got there the car was perfect as he told me, Javier and Walter are great they help me with the purchase of my car I got the best deal, the best apr. if you looking for a pre-own luxury vehicle GO SEE Javier and Walter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car shopping

I had a really good encounter with this private dealer. I heard many good things, yet I never had the chance to experience the superb customer service I received until I personally made the trip down myself. I spoke to a sales representative who was well informed and very educated with the sales being conducted. After being shown my options, I spoke to the Manager at the time, I believe his name is Walter. He explained to me the history and credibility that this company had and I walked away with keys and properly done paperwork to the car I own now. Please take the time to go and meet these individuals who represent this company so well. I can only speak about the service I received. You need to go and check it out yourself

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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