Merlex Auto Group

I purchased a 2015 Mercedez Benz S550 few weeks ago and I am totally in love with it. Everyone was so nice and helpful through out the process. From the moment I walked in to the dealership-to me taking the car out of the lot-it was a great experience. I would recommend my family and friends to go purchase their next luxury vehicle at Merlex Auto group.

Masi was a great help! He answered all of my questions, made sure that all of my concerns were addressed as well, and gave me the total breakdown of numbers! I came looking for my dream car, and I left the dealership completely satisfied! Thanks so much Masi and the Merlex Team! 100% customer service, that's definitely RARE to find these days! God bless! =]

This is the best dealer in the DMV area so far, I had an amazing experience for finding a perfect car, Theyre customer service was the best, they were very helpful and very genourus, as soon as i walked into the property of Merlex Auto Group i was being treated like family and that’s the best of it because you feel so comfortable on picking what type of car you wanted. Thank you to the team of Merlex Auto Group

I had looked at a car online and I called to make sure the car was still available, one of the salesmen confirmed it was and answered all of my questions for me. I checked out the car and it was amazing.. I mean their whole lot is full of great luxurious inventory. They made my financing process stress free, and really worked with my credit. Two months later and I’m more than satisfied with my experience here.

Omg I went to buy a car today from them they were the best there were making my dream come true you should go vist there and get a car from there if you want a beautiful amazing car they gived me the best price on the car I wanted and I got to get it

The most horrible place to shop for any car. Staff drives cars and when you get there, almost 100% of the times your desired car wont be available because it is being driven by sales people and managers. Then they do follow ups with you and sales person doesn't even remember who you are/were. The worst of all, they have no knowledge about cars they are selling. You can put two exact cars with different appearance packages infront of them and will totally deny the fact that they are both different. Inexperienced and money hungry people who dont realize that customer is paying for their xxxx car and they need to respect the customer because it pays their salary from which they buy their food!!! DO NOT WASTE YOUR TIME HERE! There is no ZERO star to give them!

The most horrible place to shop for any car. Staff drives cars and when you get there, almost 100% of the times your desired car wont be available because it is being driven by sales people and managers. Then they do follow ups with you and sales person doesn't even remember who you are/were. The worst of all, they have no knowledge about cars they are selling. You can put two exact cars with different appearance packages infront of them and will totally deny the fact that they are both different. Inexperienced and money hungry people who dont realize that customer is paying for their xxxx car and they need to respect the customer because it pays their salary from which they buy their food!!! DO NOT WASTE YOUR TIME HERE! There is no ZERO star to give them!

Came in with my baby, 2012 Dodge Challenger and it was time to let it go. Drove from Newport News and decided to change it up. At 1st I wasn’t sold on it but after the test drive it was clear to see that this was a good pick and fit for me. They knew I was looking for speed. & this was def a good look for me. I’m going to miss my Challenger tho without a doubt. It lasted a little late but I was bought some food so on my drive home I won’t be hungry .. appreciate them so much. Will def be coming back and recommending.

Awesome experience here. Great sales help and financing office. Love my Lexus GS 350 F-Sport. Would recommend and purchase from again. Masi provides top notch assistance.

I went in with my buddy he bought a S550, I was thinking about a M5 I seen that they had one for the price that they were selling the M5 I know it was a great deal, so all I had to do is make a call, to make sure that it was the right thing, which it was. I paid they fees that they wanted and still got me a great BMW that I was looking for Big Mike had sold my buddy the car so he sure was great, and We promised him that I will buy a car for my wife once they get the one she wants. very friendly dealer to buy your family a car from. Big Mike was our salesman