Reviews
Lexus250
Very good customer service highly recommend. Mr mike and Mr. Walter made in impeccable job at getting us out the same day with our new car thanks ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On behalf of all of us at Merlex Auto Group, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback among our team. Enjoy your vehicle and please come visit us again soon!
Lexus IS f 250
Merle is a great dealer they provide nice cars, with great customer service . My wife and i highly recommend this place. Am very satisfied thank you all?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Merlex Auto Group in Arlington. We wish you safe travels in your Lexus IS f 250 and look forward to seeing you again soon!
New Car Purchase
On December 12th .. I purchased a 2014 CLA Mercedez. Walter H was bind over backwards to make sure. I was happy with my decision. Walter H even went to my credit union with me . And what was impressive? He knew the important people at Navyfcu. We got the deal done with no problem. Thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Appreciate everything that Melex auto group did for me I just purchased my beautiful BMW M6 from merlex auto group the guys treated me extremely well did everything that they could went above and beyond to help me get this incredible view.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dream Car Experience
I was driving through Arlington one evening and ran into Merlex Auto Group. The flashy cars out front caught my attention and I thought it would be fun to atleast tease myself with hopes of getting a used luxury car. It is safe to say I did not have any intent on making any purchases that day. Of course, one would assume that this would upset any sales person and I mentally prepared myself for that battle. Surprisingly... that mentality was not needed. I walked into the office space and was greeted by A gentleman named Wali. He did the normal plesantries of asking what made me walk into their dealership that day. We talked about my dream car and what it would be like to have the opportunity to drive off the lot with one. He showed me an all black Audi A8. Of course i fell in love, but i told him i wouldn’t be making any purchases today. Luckily, that didn’t phase him any and he assured me that it is absolutely fine to just enjoy looking at the future aspirations. During our walk along the lot, Wali remained energized and informative about the cars at Merlex, shooting out specs on each car and his personal opinions on his inventory. All together, it was an honest experience. We went back inside and i asked him what numbers would look like if I wanted to take the plunge and purchase. After about 10 minutes of bouncing back and forth with numbers and small talk, i politely declined. Wali still wasn’t phased and he thanked me for my time and invited me to come check them out again. Long story short.... I visited back 3 weeks later and Wali welcomed me with open arms.... remembering everything about me. That day I drove out the lot with my dream car. I want to thank Wali and his team for being supportive and not pushy while I went through my own decision making process. In other words, Great Company, Great Product, Great Customer Service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best service
Best customer service best price they help me out get the insurance save me $900 a month process was very easy in and out less than 30 minutes God bless bola
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
This is the best dealership that I ever been to. I just purchased my beautiful Audi A7 the service was great!!!! I will recommend my friends and family at this place the price was phenomenal the process was very easy they had me in and out less than 30 minutes plus Bola help me to get you insurance I had little bit of rough time to get them on the phone they went out of their way to help me make this purchase very easy . They help me save $900 on the insurance a month..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Spectacular
There coworkers were very passionate and awesome,they treated me like family which was so amazing. When I waited for my things to be done I was being entertained with the coworkers which was the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Must go see Merlex Auto Group
I was on my way to American Service Center to buy another Benz, close to them I seen Merlexautogroup with a lot of S550 Mercedes Benz, I stop by see one with the package I wanted and I bought it, they showed me the carfax, there cars are with low miles and it came with factory warranty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
wow found me a super deal with Merlex NICE
I stopped by just see to there nice cars over at merlex Big Moe greeted outside brought me soda, great salesman, took his time to make it easy for us, great buying experience, we have very happy with the car and a great deal that we have gotten for ourselves. Thank you Big Moe
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase