DELLA Mitsubishi

Called on Monday to schedule appointment for service, was able to get Wednesday appointment of the same week. The service department was very polite, quick service, back on the road in under 50 minutes,

Staff are very friendly and helpful. Customer service was excellent and time was taken to explain the repair that was performed

Great Experience! The sale went smoothly and the atmosphere was pleasant. 7th automobile from the Della group, and hopefully the relationship will continue.

Worst dealership in the north country! Lie constantly to customers and take advantage of single women..they promise they’ll follow through and never do.. they feel it’s ok to sell a lemon and a junk to my daughter who has two young children in this vehicle she’s had for 5 months and has more things wrong with it, then a car you’d find at a local junkyard… shame on them! We intend to take our complaints to the top, we’ll see if they’re any knowledgeable and caring people running this dealership! In the meantime I will steer everyone I know looking for a vehicle, far away from this dealership!!!!!!!!

I purchased a 2022 Outlander Sport, today. Chris was my sales person, and Adam helped me finalize the paperwork. They were awesome to work with. They made the whole process quick and easy. I greatly appreciate the time and effort they dedicated to my purchase. Thanks Della Mitsubishi (Plattsburgh) And Chris and Adam

I Had really great experience with this Car Dealer.Everything from the Service until the Car was perfect.Thank you.

Sales staff was very helpful and informative as the car we wanted was not available at the time we first contacted the dealer. However, they gave us a good trade-in price and kept us informed about when we could expect our new car. We have dealt with this dealer in the past so we knew they were reliable and honest. We are very satisfied with the whole transaction and are enjoying our new Mitsubishi Mirage.

Did not enjoy!! Do not really recommend unless it?s a last resort. For starters, it took me 4 days to even get a bill of sales emailed to me. From that point, it felt impossible at times to talk to the rep who was helping me. They low balled me on my trade in (which is whatever it happens) but then turned around when I went to pick up the new car and told me they are giving me $500 less for my trade in than what they wrote on bill of sales so I had to write them a check for $500 then turn around and post my trade in for $6,000 more. FYI, they are lying on the ad and claiming the trade in has features that it doesn?t such as heated seats. All they cared about was the sale and getting every penny they could for it. I will personally never go back.

They do wonderful service for me. They take great care of my car for the over 9 years we bought it from them. Many thanks for making me feel safe in my car.

Great experience, extremely professional, and very accommodating! Wouldn?t take my vehicle anywhere else!