Reviews
The best dealer ever!
I had a great experience working with Sebastian who was referred to me by tunc basar. I’m thankful for both of them being so helpful, patient, knowledgeable and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @WarrenHenryINFINITI on Instagram to stay current with all the Warren Henry INFINITI happenings!
Definitely will be returning :-)
Friendly staff. Great customer service. Andrew our service advisor was really nice and helpful. Definitely will be returning for all future services. Will highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback! We pride ourselves on offering excellent customer service to our clients and look forward to the opportunity to serve you in the future. Please "Like" us on Facebook or follow us on Instagram @WarrenHenryINFINITI to stay up to date on all Warren Henry INFINITI news!
Warren Henry has the best service department!
Meital (Service Advisor) and Javier (Head mechanic) are the best! Meital is so talented she can diagnose over the phone. Javier is so talented he removed a seized rusty bolt saving me 2k. My brother is a diesel mechanic but I only like Javier working on my QX. Warren Henry's service department is the best in the country!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @WarrenHenryINFINITI on Instagram to stay current with all the Warren Henry INFINITI happenings!
Nixon is the best .
Hi who ever shopping for a new car go see Nixon he’s so knowledgeable I been dealing with him since 2019. Great experience I ever had in my life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to share your review. We take great pleasure in providing exceptional customer service to our clients and look forward to serving you in the future. Please "Like" us on Facebook or follow us on Instagram @WarrenHenryINFINITI to remain up-to-date on everything happening at Warren Henry INFINITI!
Poor service department
I made an appointment last week for Saturday I brought the car in today Saturday on time (11:00am), I left and received a call. About 30-40 minutes later and was told by Uma that they were short handed and needed to look at my car on Monday . I came back to get my car and it took 15-20 minutes to get it as they were not sure where it was. I saw the car in the parking lot and told them that's where it was when I pulled up. When my car did arrive the parking break was engaged which meant the drive drove it up to pickup point with the parking. Real engaged . Terrible horrible experience and a wast of my time
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize that your service appointment was not up to your expectations. Our team is committed to providing excellent service and we take our clients' feedback seriously. We notified the service manager and he gave word that he reached out to resolve your issues. We apologize for the inconvenience. Thank you for bringing this to our attention and we hope to have the opportunity to serve you again in the future.
Why go anywhere else but Warren Henry
I have been a loyal Warren Henry customer for 20+ years. From sales to service, I wouldn’t go anywhere else. They value their customer and it begins with sales, finance and service. Jack Rozanov is and had been my finance “guy” for years and Maeital Stark on the service advisor side. Service plans my appointment and are flexible to change. They are always upfront with cost and help plan future expenses for schedule maintence. My family has 3 infiniti cars and have for years. My daughters and I feel like we are family when we visit. Customer service is everything at Warren Henry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lanita, We appreciate you taking the time to share your positive review! We are happy that your expectations are always met here at Warren Henry INFINITI. We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @WarrenHenryINFINITI on Instagram to stay current with all the Warren Henry INFINITI happenings!
Reinaldo is a star
Easy flowing from scheduling to actual service date. Reinaldo was a gem! He kept me informed & assisted me available payment options. I was Very pleased
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @WarrenHenryINFINITI on Instagram to stay current with all the Warren Henry INFINITI happenings!
Best place
The best experience tru the years Buying and service The reason I have stay with warren Henrry is because your service and the people at the service desk
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Raquel, Thank you for taking the time to leave us your positive feedback! We take pride in offering excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @WarrenHenryINFINITI on Instagram to stay current with all the Warren Henry INFINITI happenings!
Great dealership
The reason I would rate a 10 for my experience and service with Infiniti because you guys treated my vehicle as it was yours. I brung my car in for an oil change . Gerald identified a problem on my vehicle that needed service immediately. Right away he took my car in and replaced it with a loaner so I was able to travel back and forth to work. I highly appreciated Gerald.. he was great at assisting me with all my issues, better yet he even helped me get a extra key ..
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, Thank you so much for your kind words. We value your positive feedback and pride ourselves on providing excellent customer service to our clients. We look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @WarrenHenryINFINITI on Instagram to stay current with all the Warren Henry INFINITI happenings!
Very helpful people working their
The service was nice and clean environment they meet and greet you I was out within an hour great place to lease or buy your cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your review! We pride ourselves on providing excellent customer service to our clients and look forward to having the opportunity to serve you in the future. Please "Like" us on Facebook or follow us @WarrenHenryINFINITI on Instagram to stay current with all the Warren Henry INFINITI happenings!