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Monster Motors

(199 reviews)
Visit Monster Motors
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
(517) 879-4959 (517) 879-4959

Reviews

(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic service

Ashley and Jason were fantastic to work with. We drove 8 1/2 hours to buy a truck and they had us in and out within a couple hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My new Car

scheduled my appointment with Chyhnna and came in the next morning and was greeted by my salesman Tom, Test drove a few and settled on a Subaru...very happy with my experience...highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding

Outstanding A+ Thank You souch Jason. We drove 2.5 hours to get here. Totally worth it . They sold us our car at price from day before, when we set up appointment for next day. $900 savings. Took another $300 off because fromt fender messed up. This did mot show up in pictures Filled the tank for us also had half a tank to test drive. No place does that amymore. Installed free lojack for a year. If ever we are in need again, will defiantly be going back here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Rig

Got my Chevy Silverado Trail Boss I love it great people easy going stress free and extremely helpful with financing highly recommend if you are in the market for a solid ride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Heaven on Earth

They are like angels from Heaven! They rolled out the red carpet. They threw in a massage & a full body makeover! They even gave my daughter a brand new bike! It's like I went to car heaven!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Wonderful experience

Great service, friendly staff, clean establishment, overall a wonderful experience. I absolutely love my Hyundai Tucson! I live about an hour and a half away and they delivered my vehicle so I didn’t have to come back down. If you’re looking for a trustworthy place, and fast service.. look no further! Thank you so much Monster Motors and thank you Patrick! You guys were amazing! Oh, and thanks to the guy who gave my daughter a ball so she could stop being a turd. (:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience!

I had a good experience today. David was my sales rep and he made the process very smooth. He even sat patiently with me while I was undecided on how I wanted to proceed regarding certain options. It was a good experience and I recommend David and monster motors if you are in market to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman, John Wilkie

I did not find the right vehicle for me, yet. But I feel confident that if they get something in that suits me I have a good connection to go back to. John Wilkie was my salesman and he was so awesome. He made me feel like I was talking to my neighbor. I did not feel intimidated at all and felt quite comfortable that he understood my needs. I have a disability with my right leg and it is hard to get in and out of certain vehicles. John never lost his patience with me even though I tried several vehicles. Someone like me greatly appreciates understanding and compassion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Definitely Recommend

Looking for something different look no further, Amazing Service and Definitely will be recommending to all my friends and family that are looking for a vehicle. Fast and easy approval you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied, pleasant experience

I am out of state and found the exact truck I wanted at Monster Motors using Cars.com. The salesman supplied me with plenty of pictures and the Finance guy supplied me with the sales agreement. After a little negotiation, I was satisfied with the price. When I picked up the truck it was just as described. I felt like the whole transaction was honest and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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