Reviews
Monster Motors 5 stars!
Was a great experience working with Monster Motors. From start to finish the whole process was smooth and the salesman Tom was great. I will tell everyone to run to Monster Motors when car shopping and ask for Tom! Or just say " I know a guy!"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No ethics
Was working on purchasing a truck from them. Decided on a price and moved forward. Filled out the credit app and and they pulled my credit (ding on my credit score). next morning I call to ensure we are closing the deal that day, and they sold the vehicle the night before...Their word means nothing.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Pleasant dealing
I worked with Tom and Ashley and they were both wonderful. Very knowledgeable and listen to what I wanted. Didn't try to talk me into anything. Tom talked with me like he was really concerned I got a good vehicle which I did. Thanks Tom and Ashley
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best truck selection and process around
They had just what we wanted. The selection of trucks on hand let us compare makes and models. Tom our salesman was amazing. We test drove a couple different trucks and decided. They were able to take our trade, and we drove home 2 1/2 hours with our new to us truck. We were from out of state, but they made the process easy. Thank you Tom and Monster Motors
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice place
The staff was easy to work with. They are efficient and super quick (for a car dealer 😊) Trent was my salesman, he was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice buying experience
Everyone was friendly and everything was very efficient. My car was delivered to a state next door. They delivery people were awesome. It was a nice car buying experience for a change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!
Second used vehicle we’ve purchased from Monster Motors. Always good working with Hayden, our salesman. Also appreciate Ashley, his assistant. Issue with navigation but they’re taking care of. Great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Great experience buying my first vehicle. Tom, Rich, and Jason were who I dealt with. Tom was a great salesman, anything I requested he responded promptly and honestly. Rich was great, offering me the best he could financially. Jason delivered my vehicle and overall a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
10/10
Overall a fast and painless process, the finance team worked with my specific needs as far as insurance and coverage. Andrew was awesome and answered all of the questions I had! 10/10 experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service from start to finish
I purchased a Subaru Hybrud Crosstrek from Brooklyn this June (2023). She was very friendly, helpful, no high-pressure, and patient. Richard was also very professional, and responsive with answers, negotiations and infromation. They drove the car a few towns away, so mthat y mechanic could look at it. I'd say they took care of everything from start to finish and some extras like new wind shield wipers, sprucing up, and delivered my car to me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
