Reviews
Used car
We came in from far away, Mark sent us all the pictures and videos we requested before hand. They were very upfront about any scratch’s or dings the car might have. We understood it was a used car, it was as described to us. Cool cars in the showroom. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
In and out
So far so good, we purchased a Lexus RX from Eric the finance Manager. He answered all of our phone calls, got us in and got us out! We had a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No issues
Purchased a Ford Powerstroke, easy transaction, no pressure experience. Not really sure why the other reviews are posted with negativity, the car was priced right, i went there drove it and took it home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car Buying Experience
I bought a truck last week from them and had a very positive experience. There was no pressure like a typical dealership they were very easy going. The truck was the cheapest I could find anywhere and has been great so far. I would highly recommend you check them out if you are in the market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent experiance, thank you!!
Wife and I drove from Eaton Ohio and bought a Dodge charger here today. Sam, our salesman was very personable and professional. got us financed and on our way in a short time. were very happy with our new toy! thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go somewhere else
I drove down from Michigan to check out 2 cars and I mean wow. I didn't believe the reviews, but I should have. Total waste of time and buyers should go somewhere else
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Really Bad Experience
I am an elderly woman...I just need a car so I can go see my grand babies. Going to Cincinnati Auto Group was a BIG mistake! Overall this was a REALLY bad experience. I put $300 down on a "20 year old car" until it was checked by a mechanic, the car had a good body but there were some problems, as you would expect with a car that old. They had the car priced $3000 over Carfax average price and they would not budge! I would have paid another $1000, But $3000?? They don't care if they take your Last dollar. No haggle, No hassle...Means you pay what we tell you and shut up!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
RUN DO NOT WALK
Run do not walk...a VERY POOR DEALERSHIP TO COMMUNICATE WITH , DEAL WITH AND PURCHASE FROM. The follow up was delayed by over two weeks , inaccurate when communicated.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Go elsewhere, too many options
Their business practice is less than ethical. I’d avoid this place and look elsewhere. You can expect poor customer service and zero knowledge of the cars on the lot.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome place for used cars
Great place with an awesome selection of vehicles. Seems they get a lot of performance cars which is a plus. I bought an 09 4runner and 07 CTSV and I'll definitely be getting more from them in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase