Cincinnati Automotive Group Inc

Hello Steven, Thank you for your feedback. I've spoken with my staff about your experience with us. It would have appeared we were unable to secure financing for you on the vehicle you were looking at, for multiple different reasons. While we do work with over forty different finance lenders, we are at the mercy of what they are willing to approve. We are not a buy-here pay-here lot so, in the instance we are unable to secure financing through one of our lenders you'll have to secure financing on your own or complete the transaction by cash or check. My apologies for any miscommunication you encountered with us and I hope one day you might give us the opportunity to do business again. Once again thank you for your feedback. Your Friends at Cincinnati Automotive Group

Hello, Thank you for your feedback. I am sorry for the experience you had with us. Just to inform you, all of our vehicles are represented and sold in an AS-IS condition. Once you take delivery of the vehicle we are not liable to fulfill any service on it. Prior to purchasing a vehicle we offer all our customers the option to have a pre-purchase inspection completed by a third party and we offer service contracts. If any concerns are brought to our attention prior to purchasing the vehicle we will do our best to address them. Thank you for your feedback and I'll speak to our staff about ways we can avoid situations like this in the future. Thank you, Your Friends at Cincinnati Automotive Group

Hello, Thank you for your feedback. If there was anything you or your son did not understand during the finance process questions are always welcomed and encouraged by our finance staff. To ensure we can avoid any confusion in the future I will sit down with my finance staff and discuss better ways we can explain the process to our customers. Once again thank you for your feedback. Your friends at Cincinnati Automotive Group

Hello Mr. Sylla, I read your review and reviewed your paperwork. It would appear that you did not purchase a vehicle service contract, we even have a "Waiver of Service Contract" form that you signed stating that you know the benefits of purchasing a service contract but you declined to purchase one. In that situation, all our vehicles are sold as-is without a dealer provided warranty. We also have multiple documents signed by you stating that you are aware the vehicle is sold as-is without a warranty. To say we are lying and giving you the run around is unfair, we were completely transparent with you through the buying and financing process and gave you every opportunity to protect your investment from situations likes this. Thank you, Your friends at Cincinnati Automotive Group