Reviews
Terrible service.
Terrible service. I brought my 2017 GLI in for a recall of the clocksping. Had no other problems other than what the clock spring involves: controls on steering wheel not functioning meaning no cruise control, radio volume control etc; air bag light continuously on. Since the clocksping was replaced my park assist randomly goes off when driving, back up camera doesn't function correctly and flashes the screen, windshield wipers go off randomly as well. Someone tried to gaslight telling me it was doing that when I brought it in. The first page of the invoice from the tech states all buttons function. The second invoice states buttons don't function and will need further diagnosis. So you're telling me I have to pay for a diagnosis even though my car was already in service. They give me back my car with more problems I had to begin with. I contacted VW Corp and I don't think they're going to do anything because they know the "fix" creates serious problems.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service Kind staff.
Great service Kind staff. Quick. Easy. Quality. they have a welcoming environment. Would come again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!
He was interested in what was best for me and my vehicle,
He was interested in what was best for me and my vehicle, knowledgeable about what he was talking about and right on spot as far as communicating with me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!
My service advisor was amazing.
My service advisor was amazing. The choice of beverage and snacks while I wait was very lacking
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!
We thought we were unable to get our new cars numerous
We thought we were unable to get our new cars numerous times during our time with Kerry Nissan! The Kerry Team solved every obstacle and we left with two new cars at the end of the day! ♥️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you found our staff was so knowledgeable and helpful! Congratulations on your new vehicle!
Patrick is fantastic.
Patrick is fantastic. Great service department! Friendly and knowledgeable. Total time to complete my service was faster than expected. Keep up the great work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!
Friendly, responsive.
Friendly, responsive. They did what was needed, they were pleasant and friendly and communicated well.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!
Extremely expensive.
Extremely expensive. $175 diagnostics test to tell me that my daughter's gas cap was loose.
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!
Patrick provided excellent service.
Patrick provided excellent service.. he was professional and had a great attitude My car was done sooner than expected!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!
Very good at his job excellent guy.
Very good at his job excellent guy. I come here everytime with something I want done to my Jetta. Excellent work done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You for this wonderful review. We look forward to your next service visit with us!