Reviews
Super helpful and friendly staff. Would definitely...
Super helpful and friendly staff. Would definitely recommend this location to anyone who wants an easy experience finding a car. Mitch was great and made my experience so much better!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grace, we strive for a high level of customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Purchased Vehicle
Great customer service. They will work with you and your situation. They were very knowledgeable and answered all my questions. Wil definitely shop here again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Napleton Kia
Going to the Napleton Kia was such a great choice, after looking at different dealerships for so long- they gave us the best experience! We were able to find a price we were comfortable with and walk out with new Kia Seltos!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good first time dealer experience.
Great first time car buying experience. Cavender and Rachid were great to talk to and made it easy. The standard sales environment was there but it wasn't pushy and they were happy to work with us.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
I am so glad I can to the Napleton Kia, everyone there...
I am so glad I can to the Napleton Kia, everyone there worked so hard to get us the best deal possible and you could tell they really wanted you to not feel pressured! They did a great job at being flexible with us and giving us all the information we asked for!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us, Bekah! We work hard to provide each of our clients with the best automotive experience. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
These folks know their jobs!!! Talk to Gwen McDonald And...
These folks know their jobs!!! Talk to Gwen McDonald And her Dad Garrett. They got us the payment we wanted. We are sooo happy. Woohoo!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!
Worked with me
Beatriz is great! Worked with me to get what I wanted and needed. This is a big decision and she helped me through the process. Thank you!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Outstanding Service
Having been in need of service in my vehicle, Napleton Kia of Carmel was recommended to me. The service manager, Jeremy Ball, was very helpful and knowledgeable about what was needed done. Repairs were done quickly with a fair price. I would recommend this facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nan, we appreciate your shout-out to Jeremy for delivering a great service experience. Your recommendation means so much to us and we're proud to have earned it. We hope to see you again, and have a great day!
Service
Have had my oil changed multiple times and only have good things to say about the service department. Everyone is always friendly and polite and will answer any questions you have or will try to help you in any way they can.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything was completed to your satisfaction, Adam! Please let us know if there is ever anything else we can assist you with.
Ryan P was amazing
Ryan Pettijohn was amazing from start to finish with my cars needs. His attention to detail and giving me frequent updates on my repairs was much appreciated. I knew exactly what was going on with my car. If your car needs serviced he is the one to see.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sarah, thank you for your kind review; we are happy to pass along your comments to Ryan here at Napleton Kia of Carmel!