Reviews
Appreciative for Last minute help
Jeremy was amazing! He helped me late at night when it was close to home time. A light had came up on my car during a rainy day of driving. I’m super appreciative for how attentive and kind he was, aswell as the fact it was the night before thanksgiving and I’m sure everyone was trying to get home ASAP. I’m grateful, great staff here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ella, thank you for your support! We're happy Jeremy could help. We hope you continue to choose us for all your automotive needs! Take care!
Oil change
I was in and out, and the service team was very generous if you know what I mean. I will be returning in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear that we were able to get you back on the road so quickly, Brandon! Thank you for choosing Napleton Kia of Carmel and we hope to see you again!
Great service!
Rien Hazelwood is the best! Would recommend anyone to visit him and the rest of the crew at Napleton! Great staff, and very honest people to deal with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Aleshia, thank you so much for your feedback! Rien will be very happy to hear about your kind words and high star rating!
Customer service provided by the whole crew was amazing....
Customer service provided by the whole crew was amazing. Specially Moises and Alejandro have been very helpful by giving me different car options to trade in my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about Moises, Alejandro and the team at Napleton Kia of Carmel! Happy trails!
Great repair service!
The gang back in service are top notch. The service is always prompt and convenient. The talent in the service department is second to none! I recommend the service here to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, thanks for your praise and kind comments about our team. Our team is available should you require any extra help.
Excellent service all around. Big Shout out to James...
Excellent service all around. Big Shout out to James Stegall, Patrick Hertz and Zagreb Valentine. The utmost in professionalism! Would definitely buy from them again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Excellent Service
I was actually from out of town visiting family in the Carmel area and had an issue with my 2016 sorento. Brought it in and was greeted by a very friendly advisor. Who was able to get my car in right away and inspected. Once they found out was wrong they told me it would take about a half a day to repair, so they offered a ride and to be picked once the repair was complete. The vehicle was perfect when I picked it up. Thank you to the Napleton Kia of Carmel service group.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Amazing expierence
Shopping for a vehicle was an amazing experience that I sould feel confident to referr my family and friends. Thank you for your service. See you on my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Rob! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Amazing staff!!!
Everyone was so extremely helpful and knowledgeable of their new vehicles! Management was also so friendly and helpful!! Would recommend to anyone looking for a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashley, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Feels like Family
Great experience overall. Way to listen to every need and want. They helped me find the right vehicle for me. I came in looking for a different car, but after talking to Patrick Hertz I realized I was on the wrong car. I sure am glad I bought the vehicle that met my every necessity. Good job guys. Now I can enjoy my new car for many years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wendell, we appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!