Napleton Kia of Carmel

Overpriced. Arrogant. Opportunistic. Dishonest. Unprofessional. Desperate. If you’re looking for old school car salesmanship nonsense and have time to burn - look no further. They will string you along, keep you in the dark, rip you off and act like you’re getting a deal. They’ll say anything to move you towards a purchase. I’ve never felt more like a sales metric than a customer. Oh, and expect to pay insane “market adjustment” pricing over the listed MSRP. They’ll insist their overly inflated pricing is normal, it is NOT. I know this because I ended up taking my business to a different Kia dealership and was offered a totally fair and reasonable price without the any of the run around. Honestly, it wasn’t until I had such an amazing experience at another dealership that I realized how horrible Kia Carmel was. Don’t let them convince you that this is the “new normal” with car buying in 2022. I absolutely love my new Kia, but do yourself a favor and find yours anywhere but here.

We had a great buying experience at Napleton Kia of Carmel!! We worked with Jaqwain Jones. He was extremely professional, knowledgeable and friendly! It was refreshing to work with someone who knew the vehicle so well!

I had an amazing experience today with the people here at Napleton Kia! From the moment I walked in I felt cared for and appreciated. I have lease 6 cars from Napleton but I have to say this was the best! Leroy and Beatrice helped me drive away in a beautiful new 2023 Sportage. Thank you so much!!!

When I came into the dealership I was able to talk right to an agent which was Jaqwain Jones And show me what my best options were for what I was looking for and they worked out

Danny Rodriguez was very knowledgeable, helpful and eager to assist in the car buying business. It was a pleasure working with him and I would recommend Danny and Napleton Kia to others.

danny was great made the process of buying my new gt line k5 super easy highly recommend. i couldnt find one anywhere and they have it here

What an amazing experience buying a car!! It’s been absolutely terrible trying to find a dealer with the car I wanted. Napleton Kia not only had a car that was almost identical to the one I wanted, but also sold it to me for a very good price. Go see Salesman Jose and managers Austin and Brian were great.

We worked with Farah and she was very helpful, knowledgeable, and kind. It was a real pleasure working with her and this dealership. Highly recommended!!

Jaqwain was great! He took the time and made sure I found the vehicle for me and my wife. The price and payment were within my budget. Mike also helped me get a great deal!

They tried to force me to buy Ziebart protection and held on to my interest rate. Then Matt Carver, the salesman, took my picture and posted it on Facebook when I said don't share my information or photo of me anywhere. Update they tried to bribe me with a lousy few hundred bucks to take down my honest review.