Reviews
Extremely helpful with my new car.
Extremely helpful with my new car. Most amazing they had the car I wanted and in the color. They also worked with me on price. Love my shortage.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Beatriz was excellent and extremely helpful at getting me
Beatriz was excellent and extremely helpful at getting me into the car I wanted. Even with my credit! Definitely recommend you come see her if you’re looking for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton Kia of Carmel so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.
Avoid
Was honestly a terrible experience. There is no regard for the customer and will try to swindle every last cent out of you...dishonestly might I add. Save yourself.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tyler, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (317) 251-1441 and we will do our best to make this better.
Best experience
This was the fastest car buying process I’ve ever had. I couldn’t be more happy with my salesmen who even helped me set up my phone to the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Madison, thank you for your support! We're happy we could help. Our team is available should you require any extra help.
Beatriz was great
Beatriz was very helpful in my search for the Range Rover! Got me a great deal. Everyone was so busy but Beatriz was going above and beyond for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eric, we appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Good sales person; add-ons were too pricey
Sales person Rachia Atta was great. Pleased overall with the vehicle. Xzilon coatings too expensive in my view. Vehicle price was satisfactory. Good experience overall.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mary, thank you for your kind review; we are happy to pass along your comments to Rachia here at Napleton Kia of Carmel! We hope you continue to choose us for all your automotive needs! Take care!
Best Service For Car Shopping an friendly sales pe
We had friendly staff to help us get the perfect car!! We got all information fast an friendly about the car we wanted. We had a great test drive also
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Sedona
Very helpful, answered all of my questions, and went through all of the math and options with me. Greatly appreciate all of the help, and looking forward to our new Sedona
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Rachid at Kia of Carmel Great salesman to buy from
Had a great experience with Rachid here at Kia of Carmel. Very easy to work with and wasn’t pushy like alot of salesman’s can be
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Derek, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Best car buying experience ever!
Jose is the man! Great people, great business and even better prices. No hidden fees, no sales pushers, just upfront honesty and genuine desire to help you get in your dream car. Couldn't have asked for a better experience when buying my 2018 Jeep Grand Cherokee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Laura, thank you for your kind review; we are happy to pass along your comments to Jose here at Napleton Kia of Carmel! We hope you continue to choose us for all your automotive needs! Take care!