Reviews
Great Service and Experience
Walter was highly responsive to my inquiry regarding the QX60. We initially corresponded by email, and he was patient to allow me to email rather than call while I was at work. I really appreciated the time he took to show me the car I was interested in, and his service overall was outstanding. Very pleased, and will recommend Infiniti and this dealership to anyone who asks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us and Walter. We are thrilled you choose us to earn your business. We appreciate the 5 star rating and your recommendation for us for vehicle purchases. Welcome to the Circle.
Atanas was great
We had a pleasant experience with Atanas. He was very courteous and helpful and explained all the features of the car. He really was the reason we decided to buy our car there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We are thrilled Atanas commitment to deliver a great experience shined through. Thank you for choosing us to earn your business and Welcome to the Circle.
Outstanding service!
George was the most friendliest salesman I have ever encountered in my life. It was such a great experience to have him help me buy a car for myself. I was not pressured to buy the car at all it was overall a great experience. MY MAN! I didn’t have to wait one single second to talk to anyone at all. My parents and I got out of our cars as soon as we did he introduced himself right there with no hesitation. He was honestly a great sales person to be speaking to and I liked how he treated us and talked to us. He was beyond great for my first time going to a motorwerks Infiniti!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your first car buying experience with us and George. We are thrilled George exceeded your expectation. We strive to deliver great customer experiences. We appreciate you choosing us to earn your business. Enjoy your g37 and Welcome to the Circle.
Daniel was excellent
Daniel helped me find the right car over two days. Very knowledgeable and worked to make sure everything was within my budget. Great guy who’s continued to assist me even after my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We are thrilled Daniel provided an excellent buying experience with you. Enjoy your vehicle and Welcome to the Circle.
Walt at Infiniti Hoffman Estates was outstanding
Walt was very helpful and provided great customer service. Made buying a car a very pleasant experience. He did not pressure us to buy. Highly recommend him!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us to earn your business. We are thrilled that Walt provided a great experience and you took the time to share this with us. Enjoy your vehicle and Welcome to the Circle.
Thank you for choosing us to earn your business and sharing your experience with Walt. We are thrilled that your experience was outstanding with us and earned Walt a 5 star rating. Thank you and Welcome to the Circle.
Very pleasant experience of buying a QX60
Walt, a salesman, was very pleasant to work with and made my car buying experience to be most wonderful!! He is also very knowledgeable with in and out of the car and I would recommend him to anyone who wants to buy car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us to earn your business. We appreciate you sharing your experience and feedback on Walter. We are thrilled he provided a wonderful buying experience for you. Enjoy your vehicle and Welcome to the Circle.
Infiniti Q50s
Do die was very tentative to me, answered all my questions, concerns, and helped me walk out a very happy customer. Dodie was the best I have worked with! So was Sandra!!! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us to earn your business and sharing your experience with us. We are thrilled that Dodie created an experience that made it a very happy buying experience. Enjoy your vehicle and Welcome to the Circle.
Outstanding Customer Service
My experience working with Joel Gappa, John Panousopoulos, and Amin Smith was absolutely incredible. Joel has been providing amazing customer service support to me from the moment that I stepped into the dealership to now. He has been extremely informative, attentive, and responsive to all of my needs. Whenever I contact him, he follows up immediately and gives me very detailed responses. He is an exceptional professional who enjoys what he does and believes in providing the best experience for his clients. John was outstanding. My husband and I know that he provided us with all the discounts and incentives available at the time that we purchased our new vehicle, so we are confident that we paid a remarkable and fair price for our new vehicle. Amin was awesome. When working with us on financing our new vehicle, he was very informative and never pushy. This allowed us to have a very pleasant buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us to earn your business and sharing your experience with us. We are thrilled that Joel, John and Amin provided any experience that was outstanding for you. Thank you for the 5 star rating on the team. We appreciate it and Welcome to the Circle.
Great people to deal with!
Atanas and Amin are two of the best people I have worked with when buying a car. I would highly recommend the Motor Werks brand to anyone considering a car purchase. They take their reputation seriously.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thank you for sharing your experience with us. We are thrilled that Atanas and Amin created an experience that earned them a 5 star rating from you. Welcome to the Circle.
Would recommend to everyone
Its not just the brand that make infiniti The best car and place to go buy a car/suv. But the people who work for the company. Real professionals on a mission to help you get the best customer experience you can ever have. My sales consultant was Atanas Petrov, and i have to say he made everything so easy, i have never felt like home in a dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled that Atanas provided a comfortable car buying experience that earned him a 5 star rating from you. Thank you choosing us to earn your business. Welcome to the Circle.