INFINITI of Hoffman Estates

Very nice staff! They made everything go very quick and smoothly! I will definitely recommend them to my friends and family!

Split on how I feel... advertised 1 price online & wouldn't honor it because they had a LOJACK put on it for thefts at their dealership. Didnt want to buy it .. should have honored the price. Salesmen were great.... ultimately I feel like it was a good deal..but part of me felt like it was bait and switch.... Clean dealership.. nice selection of cars.

The hour drive was worth it. Robert Rodriguez was very helpful and professional. He guided me towards the best decision, with no pressure. Robert made my experience very comfortable. I don’t believe I would have walked out with a ride without him. Infiniti of Hoffman Estates has a great member to the team. Can’t thank Robert enough

As always Joel was professional, friendly and easy to work with. He had everything ready when we arrived which helped in making our purchase quick and easy.

Great service and good selection of cars available. They do a good job with their current customers.

Edgardo is the most complete customer friendly sales person I’ve ever had the pleasure of working with. Nice to see he cared about my needs. Thank you

service was good was able to cancel appointment and reschedule appointment via text. Need to follow up with customer beginning to end.

I originally planned to look at & test drive SUV's other than Infinit as I had been driving my FX35 for almost 14 years. I loved my FX but thought it might be nice to check out something different so I test drove a Genesis GV70. The sales guys talked nice, but when they wrote up the paperwork for me to purchase, they turned on the pressure big time & I didn't trust them at all. I walked away from that deal. After I left the Genesis dealer, all I could think was, "I'm not looking any further so I'll go see Joel at Infiniti (Hoffman Estates)". Over the years, my husband & I had purchased 3 or 4 cars from Joel & he was exactly how I remembered him: Trustworthy, extremely knowledgeable, safe, kind, patient, no shenanigans & always willing to spend whatever time I needed to feel comfortable with making the purchase. I love my new QX55 but the whole reason I made a bee line for Infiniti of Hoffman was to purchase my new car from Joel! He's the best!

Joel was very knowledgeable, extremely professional and efficient. He ensured everything went smoothly and as we have discussed over the phone prior to my in person appointment. I would highly recommend him to everyone.

I purchased a new car from this dealer and I was very happy with their services. Everyone was friendly and happy to help me. Special thanks to Alec who helped me with everything from choosing the car to completing the purchase process. I am so glad I worked with such a nice guy. If you want to shop from this dealer just call Alec. He will make sure you got the car you want with no surprises.