INFINITI of Hoffman Estates

Sebastian did a fantastic job! His customer service skills are excellent and he was knowledgeable about the product. I will be recommending him for sure! Well done!

Sebastian is a great employee always hubs with Amy needs and advises me on future services very pleased to have them as my service advisor he's The best.

Service was fine. Post Car Wash interior & dashboard were never cleaned or even an attempt to remove dust . I have complained about this many times over the years but Nothing ever changes with car wash quality, or lack there of

Dave was great. I felt very informed about all the work being done to my vehicle. He was a pleasure to work with and look forward to working with him in the future.

Great experience! Everyone was warm and welcoming. Quick and easy process! I was only there for an hour, which never happens when buying a new car.

Always a great experience with the Service department. They are very cordial and accommodating to my schedule. They kept me informed every step of the service process.

From the very beginning everything was swift and efficient. The staff made this super simple. Will definitely be buying from them again! Thank you so much for making our buying experience perfect!

Sebastian was professional and knowledgeable. He ensured I was aware of what services were required for my vehicle and explained the cost breakdown of each service. The facility was clean and the employees were following the CDC guidelines (6 feet of space) during my visit. Great experience and exceptional service.

From scheduling to service completion, the experience was top-notch! Even getting a loaner was a breeze. My expectations were certainly met--and actually, exceeded.

Loved the warm, customer greeting upon arrival and the timely service even though I didn't have an appointment. Service was fast and efficiently accomplished.