INFINITI of Hoffman Estates

Very, very good experience. Everything was explained, costs were up front, lots of communication, Sebastian was extremely helpful and friendly. I will be back for both service and for my next Infiniti because of how I was treated! Thank you!!!

Nice place to bring the car for service. Austin helped me to schedule the service. Convinience and comfort in the waiting lounge with good care of vehicle.

From the moment I went in, I felt that everyone was trying to be helpful and patient. Carlo was a wonderful support. He worked on getting the best price and service for me.

Great communication from Sebastian and the service team. It was my first time using the service valet pick up and it went very well overall!

Great job servicing my Infiniti. Service Agent Carlos was the best. A great place to have you car serviced. This is a professionally run operation

Sebastian is excellent. He is always very straightforward about the work, provides honest information, and is helpful with applying coupons. I request him every time.

The salesman (Alex Alverio) and George the owner were Outstanding.... very Personable and knowledgeable about the vehicle I was interested in. And they did everything possible to complete the deal!

very nice person Sebastian answer every question with a professional answer. after finishing work The car was washed and cleaned I am satisfied with the work done on the site and would recommend it to my friends

Friendly and fast service . I like the desk space w nearby outlets which allows for people to work while waiting for vehicle . Maybe placing bottle of hand sanitizer at the desk space would be good .

Sebastian was welcoming and provided the necessary details on the service that was being performed and also explained what other services with no pressure that may need to be addressed. Over all a solid experience!