INFINITI of Hoffman Estates

I had a great experience with Edgar Romano at Ziegler, I wasn’t expecting to lease a vehicle today because I went in for routine service, but he made the process of leasing a brand new 2023 vehicle seamless. He was very professional, fun and transparent throughout the process, I will be going to him for all my vehicle purchasing needs in the future. I highly recommend, go see Edgar!

Edgar was straight forward and honest. Took me on a test ride that was more fitting to show off the cars as seats

The dealership is clean, organized and they make you feel comfortable and relaxed. They have a large inventory , with many different options to consider. I would recommend this dealership to anyone that is looking to get a good quality vehicle.

I had an amazing experience from the moment I stepped foot in the dealership. I didn't have an appointed but was greeted immediately with a warm smile and after I confirmed I was shopping for a new Vehicle, they called Alec and my wonderful car buying journey began. I felt so lucky to have randomly been assigned Alec as my advisor. We hit it off right away with his disarming, polite and friendly approach. I firmly believe I bought my new Q80 that day because of how Alec handled every detail making my experience ideal. He exemplifies all the important qualities I was looking for in a sales advisor and can't say enough about my positive experience. Thank you!

Joel is extremely knowledgeable and helpful. About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at Infinity was upfront with costs/value.

This is my 4th car from here and I wouldn't buy from anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy.

Antwan, the service manager, was outstanding and exemplifies red carpet service. Communication from him and his team was on point during the whole time. Only place I would take my infinity for service is Infinity of Hoffman Estates..

Alec was very easy to work with. He was no pushy and made sure we were both satisfied with the deal. He even gave me perks that I did not ask for.

Our car buying experience with Edgar was exceptional. He was not only knowledgeable about the car we purchased but also incredibly kind to my 7-year-old. He even took the time to make paper airplanes with him while we completed the financial paperwork. My son was sad to leave him! Edgar was not pushy. He asked all the appropriate questions to make sure that we were getting a car that fit our family and lifestyle. I highly recommend working with Edgar. He is an asset to Infiniti of Hoffman Estates.

Great service. Dakota was insightful and knowledgeable about the specs of my car. I would recommend anyone to this dealership.