Reviews
From the moment I walked in, I felt very welcome and this...
From the moment I walked in, I felt very welcome and this dealership was informative and very helpful. Joel Gappa was the BEST salesman and took his time explaining all the functions of my SUV...a great experience and I would highly recommend going here if you’re in a position to purchase or lease a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sebastian was very cordially and professional. He took...
Sebastian was very cordially and professional. He took care of my vehicle and answered all of my questions. He made my wife and feel comfortable in your establishment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have had extreme success with me and my entire family...
I have had extreme success with me and my entire family with the zeglin group of and estates for and vanity treated me what the up most respect addressed all my concerns and a made the transition into a new car easing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Its always a pleasure working with Carlo. Always...
Its always a pleasure working with Carlo. Always accommodating and always keeps me informed of my service progress. Couldn't think of going anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service staff was courteous and helpful and the...
The service staff was courteous and helpful and the service itself super fast and efficient just the way I like it! Thank you very much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stan & Luis were so great and helpful finding me my next...
Stan & Luis were so great and helpful finding me my next car! They took into account everything I wanted and found me the perfect vehicle. They were able to get me a great deal in a timely manner. Thank you for all the help gentlemen, keep up the great work!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went in to have my car serviced. It was an exceptional exp
Our experience at Infiniti of Hoffman Estates was exceptional. Our service was informed, efficient and given with a personal touch. We discussed our needs with Sabastian who listened and took good care of us. We felt like a part of the Infiniti family! Our car ran smoothly after being serviced. We also had a awesome conversation with Geno who sold us our first car. Thank you for providing great customer service at Infiniti of Hoffman Estate! You are 5 star quality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill was very professional and didn't pressure me into...
Bill was very professional and didn't pressure me into anything I didn't want. He was very informative with the warranties and convince me to protect my investment. If I'm looking into buying another car, I will be going back to Bill. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was an average visit
I went in to get my oil change, check on my tires, and I am having trouble with my Bluetooth connection. I left with paying over $100 for the oil change, when I was told it would be $59. I drove out of the dealership with my car telling me to maintenance the tires and my Bluetooth connection was not fixed. I will be returning back to Libertyville dealership.
- Customer service 3.0
- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service. You immediately felt like you...
Excellent customer service. You immediately felt like you were brought into the team. It's as if you were talking to people you've know for a long time.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair