Reviews
Infiniti Hoffman Estates was great!
Infiniti Hoffman Estates was great! Edgar was very respectful of our time and worked very hard to put my husband in the vehicle he was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love happy customers
Great service by Edgar.
Great service by Edgar. Edgar rocks! Enjoyed the service and follow up by Edgar. He will take care of you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the five stars
You brace yourself going into a car dealer.
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Edgar Romano at Zeigler Infiniti Of Hoffman Estates
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience with our team. Congratulations on your new vehicle.
. Ask for Edgar Romano, he is the best! He is amazing and
. Ask for Edgar Romano, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
Edgar was a no xx kinda guy to work with.
Edgar was a no xx kinda guy to work with. Didn't hide anything during the overview of the vehicle I purchased. When it came time to purchase he was pleasant to negotiate with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We love feedback on how we did. Congratulations on your new vehicle.
We had a great experience at the Infiniti in Hoffman
We had a great experience at the Infiniti in Hoffman Estates and Joel Gappa. We called ahead to set an appointment to see the 3 2020 QX60s that met our buying criteria. Joel had them all out and ready for us when we arrived. He even made and messaged us a short video of the 3 side by side! Once we arrived, he gave us printed information about their history and we test drove. Joel was very patient in our decision making. Once we were set on a QX60, Joel stayed with us while our purchasing papers were being processed. He told us great stories to entertain us while waiting. We were cash buyers, so the end process was pretty painless. We were out the door, happy customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with INFINITI of Hoffman Estates and our team member! We are happy to hear our videos helped. Congratulations on your new vehicle.
Edgar was very nice and very informative about all the
Edgar was very nice and very informative about all the features of the QX60. Felt absolutely no pressure dealing with him. He tried everything to make us happy and did a great job doing so!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle and thank you for sharing your positive experience when buying your QX60 from INFINITI of Hoffman Estates
They wouldn’t sell me a used vehicle unless I agree to
They wouldn’t sell me a used vehicle unless I agree to finance with their dealership and then refinance with my local bank a month later. Stay far from this Dealer. James Ryder Sales Manager.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for your experience. We will do a better job at communicating finance options. Thank you for the feedback.
This is an ELITE dealership!!
I had THE absolute best experience with Juan Aranda and Marcin Dobski of Infiniti of Hoffman Estates!! These two gentleman made the process simple and easy. As an out of town buyer, the took me seriously and went to all lengths to make sure I had every fact and bit of information about my Q60. Their response time was unreal and ensured I felt well care for throughout the process. No matter if your local or out of town buyer, I would not hesitate buying with them again or referring my family or friends to them and Infiniti of Hoffman Estates!! You guys are simply rockstars!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the feedback on your experience with our team members and for trusting INFINITI of Hoffman Estates in your out of town purchase.
I puchased a low mileage one year old Nissan Pathfinder
I puchased a low mileage one year old Nissan Pathfinder and Romino was very professional as well as personable. Romino was knowledgeable and made it a good buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you giving us the opportunity to earn your business