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Matt Bowers CDJR

(1,153 reviews)
Visit Matt Bowers CDJR
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:00am–2:00pm
Sunday Closed Closed
New (225) 529-9168 (225) 529-9168
Used (225) 529-9089 (225) 529-9089
Service (225) 529-9120 (225) 529-9120

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Bowers CDJR from DealerRater.

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Worth the drive

I needed an a/c repair, tune up, and some recall work on 2013 Jeep Grand Cherokee. I either spoke to or texted Roger about the work and he kept me updated. I live about an hour away but will use salsbury again if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's what we like to hear! We're happy to hear that our service team took great care of your 2013 Jeep Grand Cherokee. We're happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

Excellent Customer Service and Beautiful Facility

Warmly greeted at service center. In and out for oil change AND tire rotation in less than an hour. Enjoyed the coffee and the comfortable waiting area. Driving my 4th Jeep and this experience makes me want to purchase a 5th. Thanks Salsburys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation and kind words about our team! We are pleased to hear that our team took care of you and that everything went smoothly. If you ever need help in the future, we're always happy to do so. Come back and see us again soon!

Awesome!!!

Mr. Freddie was fantastic. He was very nice, very helpful, answer all our questions. I will definitely recommend Salsbury and tell them to ask for Mr. Freddie. Everyone that assisted us in our purchase was very nice and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to see your experience with us was worth 5-stars! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We value your business and look forward to seeing you again soon!

Excellent Service

Jarred was very patient with me through the whole experience. He answered all questions about each vehicle I test drove with no hesitation. He never rushed me into my final decision. I will definitely be referring him Tom my close friends and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wiring problem

Wanted over 500 for diagnosis i got home and cut back tape 3 wires in bundel damaged paid for 1 hour for? Woried bill might be to pay for the new building

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As agreed

Dropped my Jeep off on the way out of town to have it diagnosed for a misfire. The service advisor Roger communicated what was needed and how much it would cost in a timely manner. The work was complete when I returned, which made servicing the problem simplified. My last vehicle was a luxury brand, so I am used to having a loaner car with each service appointment, and the car washed and vacuumed when I pick it up, but this comes close from a service experience. They did what they said they would, and had it ready on time at the agreed upon price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Fast Service

My truck needed several recalls done and the dealership was able to get me an appointment within a day then all of the work was completed before lunch the day if the appointment. The amount of work required was substantial (including a new water pump) and the total time I was without the truck was under 6 hours. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome Service

I brought in my 2016 Dodge Charger Scatpack in for service and the entire experience was great. Tim went above and beyond to make sure my car was taken care of properly. Great customer service throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy buying experience

I enjoyed my experience at the new Salsbury dealership. Gus is very knowledgeable and I had a great hassle free buying experience for my new Ram 1500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

NEW TRUCK INSPECTION STICKER

I only went to the service department to get an inspection sticker for my brand new truck. I purchased the truck on a Saturday afternoon after the service department had left for the day. Then we had several days of rain to contend with so I finally got the time to bring the truck back for inspection sticker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.