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Covert CDJR Bee Cave

(191 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 229-4094 (888) 229-4094
Used (888) 234-7610 (888) 234-7610
Service (888) 264-7019 (888) 264-7019

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert CDJR Bee Cave from DealerRater.

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Service was excellent I was keep informed of the action

Service was excellent I was keep informed of the action being taken on my csr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're glad to hear that you had an excellent service experience at Covert CDJR Bee Cave and that you were kept informed throughout the process. Keeping you updated is a key part of our commitment to providing great service, and it’s wonderful to know we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!

This is the first time in using this dealership and we

This is the first time in using this dealership and we were pleased. From sales to service we had a favorable experience. But then we have delt with Covert Cadillac since 2016 and are accustomed to quality service. Great facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Louis, Thank you for taking the time to share your experience! We’re thrilled to hear that your first visit to Covert CDJR Bee Cave was a positive one and that you were pleased with both our sales and service teams. It’s wonderful to know that our facilities and service met your expectations, especially given your long history with Covert Cadillac. We’re committed to providing the same level of quality across all our dealerships and look forward to serving you again. If you need anything in the future, please don’t hesitate to reach out!

Everyone is always welcoming we always have great service

Everyone is always welcoming we always have great service and the facility is so nice and clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you consistently have a great experience at Covert CDJR Bee Cave. It’s wonderful to know that our team’s welcoming attitude and the cleanliness of our facility contribute to your positive visits. We’re committed to maintaining high standards of service and comfort, and it’s great to see that reflected in your feedback. If you ever need anything or have any questions, feel free to reach out. We look forward to seeing you again!

Dealer ship did a good job make sure everything was good

Dealer ship did a good job make sure everything was good to go and working well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Daniel, Thank you for your feedback! We’re pleased to hear that our team at Covert CDJR Bee Cave ensured everything was in excellent working order for you. Providing top-notch service and making sure everything is good to go is a priority for us. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again in the future!

Plan for delays in your service.

Plan for delays in your service. Buffer plenty of extra time. Be ready for them to not do it all. You most likely will need a 2nd visit. Bathrooms were OOO, no options provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kirk, Thank you for taking the time to share your feedback. We’re sorry to hear about the delays and the inconvenience you experienced. Our goal is always to provide efficient and thorough service, and it’s clear we fell short in this instance. We appreciate your patience and your feedback is valuable in helping us improve. Please reach out to us directly if you have any additional concerns or need further assistance—we’re here to help resolve any issues you may have.

Diego truly went above and beyond for me in the servicing

Diego truly went above and beyond for me in the servicing of my vehicle. I can’t say enough kind words about him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Amy, Thank you for your wonderful feedback! We're so pleased to hear that Diego went above and beyond in servicing your vehicle at Covert CDJR Bee Cave. Providing exceptional service is our top priority, and it’s great to know that Diego made such a positive impact. If you need anything else or have further questions, please don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!

This Dealership is amazing.

This Dealership is amazing. The Service Manager Eric and Shop Foreman Mike go beyond to make sure you are taken care of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We’re thrilled to hear that you had an amazing experience at Covert CDJR Bee Cave. It’s fantastic to know that Eric, our Service Manager, and Mike, our Shop Foreman, went above and beyond to ensure you were well taken care of. Providing exceptional service is our priority, and we’re proud to have such dedicated team members. If you need any further assistance or have more questions, feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!

My overall experience at Covert CDJR was SUPERB!

My overall experience at Covert CDJR was SUPERB! It was, of course, a very long day and there were a few hiccups along the way, but the way that Brian Flores (B-Flo) and Tyler Ishak responded to those incidents made all the difference. They were amazing and took care of everything!! They made sure I was completely happy with every detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was superb despite a long day and a few hiccups. It's great to know that Brian Flores (B-Flo) and Tyler Ishak were able to address any issues and ensure you were completely satisfied with every detail. Providing outstanding service is our priority, and we're glad they could make a difference for you. If you need anything else or have any more questions, please don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!

Tyler Ishack, Jamie Behl and Chelsea Forti were over the

Tyler Ishack, Jamie Behl and Chelsea Forti were over the top accommodating, helpful and professional. We have owned/purchased a total of six (6) Jeeps over the past 17 years; three (3) of them from Covert Jeep in Bee Cave. Covert Jeep is the absolute BEST Jeep dealership we've had the pleasure of working with across four (4) states: Georgia, New Jersey, Missouri and now the Great State of Texas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Michael, Thank you so much for your incredible feedback! We’re thrilled to hear that Tyler Ishack, Jamie Behl, and Chelsea Forti provided such accommodating, helpful, and professional service during your visit to Covert CDJR Bee Cave. We’re honored to be your top choice among Jeep dealerships, especially given your experiences across multiple states. Your loyalty and kind words mean a lot to us. If you need any further assistance or have any more questions, don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!

Beth was very professional and helpful.

Beth was very professional and helpful. I’ll definitely bring my RAM back to her for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Don, Thank you for your positive feedback! We're glad to hear that Beth was professional and helpful during your visit to Covert CDJR Bee Cave. We're excited to know you'll be bringing your RAM back for service with her. If you have any questions or need further assistance, feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!