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Covert CDJR Bee Cave

(215 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 229-4094 (888) 229-4094
Used (888) 234-7610 (888) 234-7610
Service (888) 264-7019 (888) 264-7019

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert CDJR Bee Cave from DealerRater.

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Everyone at the dealership was very attentive to what my

Everyone at the dealership was very attentive to what my husband and I was asking for. Very professional service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ryan, Thank you for your wonderful review! We’re pleased to hear that everyone at Covert CDJR Bee Cave was attentive to your needs and provided professional service. It’s our goal to ensure that every customer receives the attention and care they deserve. If you or your husband have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!

Dealership and inventory was good, the only not so good

Dealership and inventory was good, the only not so good part was the salesperson. He in my opinion didn’t worked with us as I would have liked it.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. While we’re glad to hear you were satisfied with the dealership and our inventory, we’re sorry to learn that your experience with the salesperson didn’t meet your expectations. We strive to provide excellent service to all our customers, and it’s disappointing that we missed the mark in this instance. We appreciate your input and will use it to improve our service. If you’d like to discuss this further or if there’s anything we can do to assist you, please feel free to reach out.

service was top notch and quick.

service was top notch and quick. Beth was on it and very polite. Will recommend to friends in need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re delighted to hear that you had a top-notch and quick service experience at Covert CDJR Bee Cave. Beth is indeed a valuable member of our team, and we’re thrilled to know that her politeness and efficiency made a positive impression on you. We appreciate your recommendation and look forward to assisting your friends and family. If you need anything else, please feel free to reach out. Thanks again for choosing us!

Amazing experience, Jaime did a great job.

Amazing experience, Jaime did a great job. Thank you and we have found our new CJDR family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

David, Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with Jaime at Covert CDJR Bee Cave. It’s fantastic to know that you feel like part of our CJDR family now. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to seeing you again and continuing to provide excellent service!

Everyone was very friendly.

Everyone was very friendly. The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Rusty, Thank you for your wonderful review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was positive. It’s great to know that our team’s friendliness, professionalism, and the cleanliness of our dealership made a good impression on you. We’re also pleased that you found the finance department easy and understanding. Your feedback means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

cancelled my order without my knowledge and did nothing

cancelled my order without my knowledge and did nothing about it. prices very high for work no willingness to work on price

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Brad, Thank you for sharing your feedback. We’re sorry to hear about your concerns, but we don’t have any record of an order being placed with us. It’s possible there may be some confusion with another dealership. We take customer service seriously and aim to provide transparent and fair pricing. If you’d like to discuss this further or if there's anything else we can assist you with, please reach out directly so we can address any issues you might have.

Amazing customer service.

Amazing customer service. I’ll be back for my next Jeep once I pass this one to one of the kids.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Brandon, Thank you for your great review! We’re thrilled to hear that you had an amazing experience with us at Covert CDJR Bee Cave. We look forward to assisting you with your next Jeep purchase when the time comes. If you need anything in the meantime, feel free to reach out. Safe travels with your current vehicle!

Great experience purchasing my vehicle.

Great experience purchasing my vehicle. Noah and jhonatan were straight with me the entire time and was an easy process

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We’re thrilled to hear that your vehicle purchase experience at Covert CDJR Bee Cave was great and that Noah and Jonathan made the process straightforward and easy. We appreciate your feedback and look forward to assisting you with any future needs!

All the Service members were great.

All the Service members were great. Cost was excessive, however Beth tried to lower it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're pleased to hear that you had a positive experience with our service team at Covert CDJR Bee Cave. We understand that cost is a significant factor, and we’re glad Beth did her best to help with it. We appreciate your input and hope to continue providing you with excellent service in the future.

Nice place, nice people, not pushy!

Nice place, nice people, not pushy! Trevor is a cool nice guy helped a lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Cody, Thank you for your great review! We’re glad to hear that you had a positive experience at Covert CDJR Bee Cave and appreciated our friendly, non-pushy approach. We’re especially pleased to hear that Trevor made a great impression and was able to assist you effectively. We look forward to helping you again in the future!