Reviews
Everytime I take my vehicle in to the dealership, i’m
Everytime I take my vehicle in to the dealership, i’m always greeted w/ kindness and urgency. I always receive the best assistance and have a wonderful experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently receive kind and urgent service at Covert CDJR Bee Cave. Providing excellent assistance and ensuring a wonderful experience is our top priority. If you ever need anything else or have any questions, don’t hesitate to reach out. We look forward to serving you again!
Helpful and knowledgeable.
Helpful and knowledgeable. Dealt with openness and integrity. Enjoyed working with salesperson and managers. Pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re delighted to hear that you had a pleasant experience at Covert CDJR Bee Cave. It’s great to know that our team’s openness, integrity, and knowledge made a positive impact on your visit. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We look forward to working with you again!
Super easy and pleasant experience and I appreciate all
Super easy and pleasant experience and I appreciate all they did for us with finding a car for my daughter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that you had a super easy and pleasant experience at Covert CDJR Bee Cave. It was our pleasure to help find the perfect car for your daughter. If you need any further assistance or have any more questions, don’t hesitate to reach out. We look forward to assisting you again in the future!
Amy, my service advisor was friendly and honest.
Amy, my service advisor was friendly and honest. She kept me posted throughout the visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! We’re pleased to hear that Amy, your service advisor, provided you with friendly and honest service while keeping you informed throughout your visit. At Covert CDJR Bee Cave, we strive to ensure every customer receives the best care possible. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again!
Corey provided us with exceptional service.
Corey provided us with exceptional service. He was courteous and made the purchasing experience smooth. I would recommend him to anyone searching for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Corey provided you with exceptional service and made your purchasing experience smooth. At Covert CDJR Bee Cave, we’re dedicated to offering top-notch service, and it's great to know Corey made such a positive impression. We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs!
I called this dealership and they quickly got me
I called this dealership and they quickly got me appointment, did diagnostics, did servicing and did follow up under a warranty repair. They were diligent getting my issue resolved with all the issues for parts. Diego was great and had great communication and was overall quite professional. I am happy to have chose this dealership to handle my vehicle and maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Armando, Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Covert CDJR Bee Cave was so positive. It’s great to know that Diego provided excellent communication and professionalism throughout the process. We’re glad we could resolve your issue efficiently and handle your vehicle’s maintenance to your satisfaction. If you need anything further or have any more questions, please don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave!
Diego was great in getting me an appointment and had
Diego was great in getting me an appointment and had vehicle ready when promised. Video of service was appreciated too
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re pleased to hear that Diego at Covert CDJR Bee Cave provided excellent service by getting you an appointment and having your vehicle ready as promised. We’re also glad you appreciated the service video; we aim to keep our customers well-informed throughout the process. If you need any further assistance or have additional questions, please feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!
The service department bay was hard to locate.
The service department bay was hard to locate. Once I finally pulled my truck in, I sat in the car for about 5 minutes before anyone came out. I was a bit confused as I didn't see anyone at first but then the service advisor came and got me checked in. Process was smooth and the waiting area was pleasant and clean. Very good service and convenient location to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I’m glad to hear that once you were checked in, the service process at Covert CDJR Bee Cave went smoothly and that you found the waiting area pleasant and clean. I apologize for any confusion and the delay in initial assistance. We appreciate your comments and will use them to improve our service process. If you have any further concerns or need additional assistance, please don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave!
Every one was nice but the sales people didn’t follow
Every one was nice but the sales people didn’t follow through and we had to go back multiple times and finally get kind of obnoxious to get everything fixed. I really don’t like being that type of customer but after a month there wasn’t a choice. I received several calls asking if there was anything that needed to be done and I responded but until I acted angry it didn’t get fixed. The calls were kind of insulting and meaningless.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I’m sorry to hear about the difficulties you faced with our sales team. It’s unfortunate that follow-through was lacking and that you felt the need to escalate the situation to get the necessary issues resolved. We strive to provide a seamless and respectful experience for all our customers, and it’s clear we did not meet those standards in your case. Your feedback is important, and we will use it to address these concerns and improve our processes. If you’d like to discuss this further or have any additional comments, please feel free to reach out. Thank you for bringing this to our attention.
I went for a recall update for my Dodge Ram.
I went for a recall update for my Dodge Ram. The person who greeted me was courteous and got my truck in line for the update right away. Waiting was comfortable and quiet. Repairs were done in an hour. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carol, Thank you for sharing your experience! We’re delighted to hear that Beth provided courteous service and that your Dodge Ram’s recall update was handled efficiently at Covert CDJR Bee Cave. It’s great to know that you found the waiting area comfortable and that the repairs were completed swiftly. We appreciate your feedback and look forward to assisting you with any future needs!