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Covert CDJR Bee Cave

(191 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 229-4094 (888) 229-4094
Used (888) 234-7610 (888) 234-7610
Service (888) 264-7019 (888) 264-7019

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert CDJR Bee Cave from DealerRater.

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Trevor was awesome to work with and was very helpful in

Trevor was awesome to work with and was very helpful in getting us in our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We're thrilled to hear that Trevor provided excellent service and helped you get into your new vehicle at Covert CDJR Bee Cave. We take pride in our team’s ability to make the car-buying experience as smooth and enjoyable as possible. If you have any further questions or need assistance down the road, don't hesitate to reach out. Enjoy your new ride, and thanks again for choosing us!

Fast and convenient service.

Fast and convenient service. Diego was my advisor and he was very professional and friendly. I was in and out in no time at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Irene, Thank you so much for your positive feedback! We're thrilled to hear that you had a fast and convenient service experience with us. Diego is indeed a great asset to our team, and we're glad he could provide you with professional and friendly service. If you ever need anything else, don’t hesitate to reach out. We look forward to seeing you again at Covert CDJR Bee Cave!

Are you kidding 16 weeks to get the car back What would

Are you kidding 16 weeks to get the car back What would you rate it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear about the extended delay you experienced with your vehicle. We understand how frustrating it can be to wait longer than anticipated. The delay was due to the vehicle requiring additional diagnostics at a Honda dealer and obtaining warranty approval, which contributed to the extended timeframe. We’re glad we could provide a loaner vehicle at no cost during this period to help minimize the inconvenience. We genuinely appreciate your patience and are committed to improving our processes to prevent such issues in the future. If you have any further concerns or need additional assistance, please feel free to reach out.

AMAZING service!

AMAZING service! Everyone was friendly, willing to do whatever was needed to find the right car, easy process, great with our kid (even let him sit in the Demon Challenger when he got bored), and just absolutely comfortable the whole way through. Shoutout to Noah, he killed it. Can’t recommend this place enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jared, Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Covert CDJR Bee Cave. It’s fantastic to know that Noah and the rest of our team made the process smooth and enjoyable for you and your family, and that your little one had some fun with the Demon Challenger! Your recommendation means a lot to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!

Amazing staff everyone was amazing Corey harp rocks makes

Amazing staff everyone was amazing Corey harp rocks makes the care buying process a whole lot easier will be back for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Baily, Thank you for the great feedback! We’re thrilled to hear that Corey Harp and the team at Covert CDJR Bee Cave made your car buying process smooth and enjoyable. It’s our goal to provide excellent service and make things easier for our customers. We look forward to seeing you again and assisting with any future needs. Thanks again for your kind words!

Didn’t like the fact that it took so long to repair.

Didn’t like the fact that it took so long to repair. Also, a separate issue that I ask to look into I was told nothing was wrong. I still have the same problem however I can’t not have my vehicle for 2 weeks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. I’m sorry to hear about the delays and the unresolved issue with your vehicle. We understand how important it is to have your vehicle serviced promptly and accurately. Your experience is important to us, and I would like to address these concerns directly. Please reach out to us so we can better understand the details and work towards a resolution. We’re committed to improving our service and ensuring that our customers’ needs are met effectively. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Nothing special about the service center.

Nothing special about the service center. I always felt like I am bothering them and my questions are not taken seriously. I never feel like a valued customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Feeling valued and having your questions taken seriously is very important to us, and it’s clear we fell short in this instance. We appreciate you bringing this to our attention, and we’ll be sure to address your concerns with our team to improve our service. If you’d like to discuss this further, please reach out directly. We hope to have the opportunity to better serve you in the future.

I was very pleased with the staff’s knowledge and

I was very pleased with the staff’s knowledge and communication during my recent transaction. The team made sure everything was taken care of properly and made sure I was comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you were pleased with the staff's knowledge and communication during your transaction. At Covert CDJR Bee Cave, we pride ourselves on making sure everything is handled with care and that our customers feel comfortable throughout the process. If you need anything else or have any more questions in the future, don’t hesitate to reach out. We look forward to serving you again!

Great people.

Great people. Super nice facility. Teo and the sales manager were very respectful and polite. We highly recommend the covert jeep dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nica, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at Covert CDJR Bee Cave. It’s wonderful to know that Teo and our sales manager made a positive impression with their respect and politeness. We truly appreciate your recommendation and are glad you enjoyed our facility. If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again for your kind words!

I worked with Diego here on my latest service.

I worked with Diego here on my latest service. He was an excellent representative and provided great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wolfe, Thank you for your kind words! We're delighted to hear that Diego provided you with excellent service during your recent visit. At Covert CDJR Bee Cave, we take pride in our team's dedication to delivering top-notch customer care, and it's great to know Diego exemplified this. If you have any further needs or questions, feel free to reach out. We look forward to serving you again!