Reviews
My overall experience at Covert CDJR was SUPERB!
My overall experience at Covert CDJR was SUPERB! It was, of course, a very long day and there were a few hiccups along the way, but the way that Brian Flores (B-Flo) and Tyler Ishak responded to those incidents made all the difference. They were amazing and took care of everything!! They made sure I was completely happy with every detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was superb despite a long day and a few hiccups. It's great to know that Brian Flores (B-Flo) and Tyler Ishak were able to address any issues and ensure you were completely satisfied with every detail. Providing outstanding service is our priority, and we're glad they could make a difference for you. If you need anything else or have any more questions, please don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!
This Dealership is amazing.
This Dealership is amazing. The Service Manager Eric and Shop Foreman Mike go beyond to make sure you are taken care of!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re thrilled to hear that you had an amazing experience at Covert CDJR Bee Cave. It’s fantastic to know that Eric, our Service Manager, and Mike, our Shop Foreman, went above and beyond to ensure you were well taken care of. Providing exceptional service is our priority, and we’re proud to have such dedicated team members. If you need any further assistance or have more questions, feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!
Tyler Ishack, Jamie Behl and Chelsea Forti were over the
Tyler Ishack, Jamie Behl and Chelsea Forti were over the top accommodating, helpful and professional. We have owned/purchased a total of six (6) Jeeps over the past 17 years; three (3) of them from Covert Jeep in Bee Cave. Covert Jeep is the absolute BEST Jeep dealership we've had the pleasure of working with across four (4) states: Georgia, New Jersey, Missouri and now the Great State of Texas.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, Thank you so much for your incredible feedback! We’re thrilled to hear that Tyler Ishack, Jamie Behl, and Chelsea Forti provided such accommodating, helpful, and professional service during your visit to Covert CDJR Bee Cave. We’re honored to be your top choice among Jeep dealerships, especially given your experiences across multiple states. Your loyalty and kind words mean a lot to us. If you need any further assistance or have any more questions, don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!
Beth was very professional and helpful.
Beth was very professional and helpful. I’ll definitely bring my RAM back to her for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don, Thank you for your positive feedback! We're glad to hear that Beth was professional and helpful during your visit to Covert CDJR Bee Cave. We're excited to know you'll be bringing your RAM back for service with her. If you have any questions or need further assistance, feel free to reach out. Thanks again for choosing Covert CDJR Bee Cave!
Are you kidding 16 weeks to get the car back What would
Are you kidding 16 weeks to get the car back What would you rate it
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about the extended delay you experienced with your vehicle. We understand how frustrating it can be to wait longer than anticipated. The delay was due to the vehicle requiring additional diagnostics at a Honda dealer and obtaining warranty approval, which contributed to the extended timeframe. We’re glad we could provide a loaner vehicle at no cost during this period to help minimize the inconvenience. We genuinely appreciate your patience and are committed to improving our processes to prevent such issues in the future. If you have any further concerns or need additional assistance, please feel free to reach out.
AMAZING service!
AMAZING service! Everyone was friendly, willing to do whatever was needed to find the right car, easy process, great with our kid (even let him sit in the Demon Challenger when he got bored), and just absolutely comfortable the whole way through. Shoutout to Noah, he killed it. Can’t recommend this place enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jared, Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Covert CDJR Bee Cave. It’s fantastic to know that Noah and the rest of our team made the process smooth and enjoyable for you and your family, and that your little one had some fun with the Demon Challenger! Your recommendation means a lot to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!
Trevor was awesome to work with and was very helpful in
Trevor was awesome to work with and was very helpful in getting us in our new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review! We're thrilled to hear that Trevor provided excellent service and helped you get into your new vehicle at Covert CDJR Bee Cave. We take pride in our team’s ability to make the car-buying experience as smooth and enjoyable as possible. If you have any further questions or need assistance down the road, don't hesitate to reach out. Enjoy your new ride, and thanks again for choosing us!
Fast and convenient service.
Fast and convenient service. Diego was my advisor and he was very professional and friendly. I was in and out in no time at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Irene, Thank you so much for your positive feedback! We're thrilled to hear that you had a fast and convenient service experience with us. Diego is indeed a great asset to our team, and we're glad he could provide you with professional and friendly service. If you ever need anything else, don’t hesitate to reach out. We look forward to seeing you again at Covert CDJR Bee Cave!
Amazing staff everyone was amazing Corey harp rocks makes
Amazing staff everyone was amazing Corey harp rocks makes the care buying process a whole lot easier will be back for sure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Baily, Thank you for the great feedback! We’re thrilled to hear that Corey Harp and the team at Covert CDJR Bee Cave made your car buying process smooth and enjoyable. It’s our goal to provide excellent service and make things easier for our customers. We look forward to seeing you again and assisting with any future needs. Thanks again for your kind words!
Didn’t like the fact that it took so long to repair.
Didn’t like the fact that it took so long to repair. Also, a separate issue that I ask to look into I was told nothing was wrong. I still have the same problem however I can’t not have my vehicle for 2 weeks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. I’m sorry to hear about the delays and the unresolved issue with your vehicle. We understand how important it is to have your vehicle serviced promptly and accurately. Your experience is important to us, and I would like to address these concerns directly. Please reach out to us so we can better understand the details and work towards a resolution. We’re committed to improving our service and ensuring that our customers’ needs are met effectively. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.