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Covert CDJR Bee Cave

(191 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 229-4094 (888) 229-4094
Used (888) 234-7610 (888) 234-7610
Service (888) 264-7019 (888) 264-7019

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert CDJR Bee Cave from DealerRater.

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Fast and efficient service best customer service ever,

Fast and efficient service best customer service ever, friendly and very professional in all aspect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Johnny, Thank you so much for your kind words! We’re thrilled to hear that you experienced fast, efficient, and professional service at Covert CDJR Bee Cave. Our team strives to deliver the best customer service, and it’s great to know that their efforts made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

Told me transmission wasn’t under warranty and charged me

Told me transmission wasn’t under warranty and charged me for fixing it. Problem still persisted a week later took car to another dealership and they told me it was under warranty and fixed my problems for free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Owen, I’m sorry to hear about the issues you experienced. It’s concerning to hear that there was a misunderstanding regarding your warranty coverage and that the problem persisted. We strive to provide accurate information and effective solutions, and it’s disappointing to hear that we fell short in your case. Your feedback is valuable, and I will share it with the team to address these concerns. If you’d like to discuss this further or if there’s anything else we can do to assist, please let us know. Thank you for bringing this to our attention.

SERVICE WAS QUICK AND EXPIDIENT.

SERVICE WAS QUICK AND EXPIDIENT. VERY SATISFIED WITH THE WAIT TIME. EVERYONE WAS HELPFUL AND FRIENDLY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Melvin, Thank you for your positive feedback! We’re glad to hear that you were satisfied with the quick and efficient service at Covert CDJR Bee Cave. It’s wonderful to know that Beth and the team were both helpful and friendly. Your satisfaction is our top priority, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

Sara and team were amazing!

Sara and team were amazing! I felt secured and supported making my new Jeep purchase. They handled the process in a timely manner without neglecting key pieces that make a transition smooth from old car to new! Thank you Covert Jeep-I’ll be by with those Spurs ducks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that Sara and the team at Covert CDJR Bee Cave provided you with such exceptional support and made your Jeep purchase feel secure and smooth. It’s great to know that the transition from your old car to the new one went so well. We’re looking forward to seeing those Spurs ducks! If you need anything else or have more questions, don’t hesitate to reach out. Thanks again for choosing Covert CDJR Bee Cave!

I had an easy buying expereince.

I had an easy buying expereince. Jaxsen and Kenny were great to work with! Would reccoemnd this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amber, Thank you for the great feedback! We’re delighted to hear that you had an easy buying experience at Covert CDJR Bee Cave and that Jaxsen and Kenny made such a positive impression. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out. We look forward to helping you again in the future!

I bought a car and when we arrived everyone was nice and

I bought a car and when we arrived everyone was nice and helpful with the process thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

William, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. At Covert CDJR Bee Cave, we strive to make every part of the car-buying process as smooth and enjoyable as possible. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

worked performed was good, recommended service was

worked performed was good, recommended service was strictly off of mileage and service data not actual recommendations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kaiijr, Thank you for your feedback. We’re glad to hear that the work performed met your expectations. At Covert CDJR Bee Cave, we strive to follow manufacturer guidelines and service data to ensure your vehicle receives the necessary maintenance. We appreciate your input and will review our process to ensure we’re also considering individual vehicle needs more closely. If you have any specific concerns or need further assistance, please don’t hesitate to reach out.

Noah did a great job very professional knowledgeable

Noah did a great job very professional knowledgeable courteous not to pushy great experience thanks Noah

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Oscar, Thank you so much for your review! We're delighted to hear that Noah provided you with a professional, knowledgeable, and courteous experience at Covert CDJR Bee Cave. It’s fantastic to know that his approach made your visit enjoyable and not overly pushy. We’ll make sure to pass along your kind words to Noah. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us, and we hope to see you again soon!

Great customer service.

Great customer service. People are really friendly and are willing to help and work with you to find what you are looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear about your positive experience with us at Covert CDJR Bee Cave. It’s wonderful to know that our team’s friendliness and willingness to assist made a difference in your search for the perfect vehicle. If you need anything else or have more questions in the future, don’t hesitate to reach out. We look forward to assisting you again and hope you continue to enjoy your vehicle!

Great experience and great customer service!

Great experience and great customer service! Diego was great with giving me updates on the status and cost of things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We’re thrilled to hear that you had a great experience with us at Covert CDJR Bee Cave. Diego is indeed fantastic at keeping our customers informed and ensuring everything runs smoothly. If you need anything else or have any more questions, feel free to reach out. We look forward to assisting you again in the future!