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Covert CDJR Bee Cave

(215 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 229-4094 (888) 229-4094
Used (888) 234-7610 (888) 234-7610
Service (888) 264-7019 (888) 264-7019

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert CDJR Bee Cave from DealerRater.

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Nothing special about the service center.

Nothing special about the service center. I always felt like I am bothering them and my questions are not taken seriously. I never feel like a valued customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Feeling valued and having your questions taken seriously is very important to us, and it’s clear we fell short in this instance. We appreciate you bringing this to our attention, and we’ll be sure to address your concerns with our team to improve our service. If you’d like to discuss this further, please reach out directly. We hope to have the opportunity to better serve you in the future.

I was very pleased with the staff’s knowledge and

I was very pleased with the staff’s knowledge and communication during my recent transaction. The team made sure everything was taken care of properly and made sure I was comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you were pleased with the staff's knowledge and communication during your transaction. At Covert CDJR Bee Cave, we pride ourselves on making sure everything is handled with care and that our customers feel comfortable throughout the process. If you need anything else or have any more questions in the future, don’t hesitate to reach out. We look forward to serving you again!

Great people.

Great people. Super nice facility. Teo and the sales manager were very respectful and polite. We highly recommend the covert jeep dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nica, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at Covert CDJR Bee Cave. It’s wonderful to know that Teo and our sales manager made a positive impression with their respect and politeness. We truly appreciate your recommendation and are glad you enjoyed our facility. If you need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again for your kind words!

I worked with Diego here on my latest service.

I worked with Diego here on my latest service. He was an excellent representative and provided great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wolfe, Thank you for your kind words! We're delighted to hear that Diego provided you with excellent service during your recent visit. At Covert CDJR Bee Cave, we take pride in our team's dedication to delivering top-notch customer care, and it's great to know Diego exemplified this. If you have any further needs or questions, feel free to reach out. We look forward to serving you again!

Everytime I take my vehicle in to the dealership, i’m

Everytime I take my vehicle in to the dealership, i’m always greeted w/ kindness and urgency. I always receive the best assistance and have a wonderful experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently receive kind and urgent service at Covert CDJR Bee Cave. Providing excellent assistance and ensuring a wonderful experience is our top priority. If you ever need anything else or have any questions, don’t hesitate to reach out. We look forward to serving you again!

Helpful and knowledgeable.

Helpful and knowledgeable. Dealt with openness and integrity. Enjoyed working with salesperson and managers. Pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re delighted to hear that you had a pleasant experience at Covert CDJR Bee Cave. It’s great to know that our team’s openness, integrity, and knowledge made a positive impact on your visit. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We look forward to working with you again!

Super easy and pleasant experience and I appreciate all

Super easy and pleasant experience and I appreciate all they did for us with finding a car for my daughter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had a super easy and pleasant experience at Covert CDJR Bee Cave. It was our pleasure to help find the perfect car for your daughter. If you need any further assistance or have any more questions, don’t hesitate to reach out. We look forward to assisting you again in the future!

Amy, my service advisor was friendly and honest.

Amy, my service advisor was friendly and honest. She kept me posted throughout the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We’re pleased to hear that Amy, your service advisor, provided you with friendly and honest service while keeping you informed throughout your visit. At Covert CDJR Bee Cave, we strive to ensure every customer receives the best care possible. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again!

Corey provided us with exceptional service.

Corey provided us with exceptional service. He was courteous and made the purchasing experience smooth. I would recommend him to anyone searching for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that Corey provided you with exceptional service and made your purchasing experience smooth. At Covert CDJR Bee Cave, we’re dedicated to offering top-notch service, and it's great to know Corey made such a positive impression. We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs!

I called this dealership and they quickly got me

I called this dealership and they quickly got me appointment, did diagnostics, did servicing and did follow up under a warranty repair. They were diligent getting my issue resolved with all the issues for parts. Diego was great and had great communication and was overall quite professional. I am happy to have chose this dealership to handle my vehicle and maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Armando, Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Covert CDJR Bee Cave was so positive. It’s great to know that Diego provided excellent communication and professionalism throughout the process. We’re glad we could resolve your issue efficiently and handle your vehicle’s maintenance to your satisfaction. If you need anything further or have any more questions, please don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave!